Victorville Chevrolet

Just picked up our new 2025 Chevrolet Equinox EV from Victorville Chevrolet Cadillac, and the entire experience was incredibly smooth and satisfying — all thanks to Julian (General Manager) and Kyle (Sal Victorville Chevrolet Cadillac, and the entire experience was incredibly smooth and satisfying — all thanks to Julian (General Manager) and Kyle (Sales Specialist). We had a great experience in the end because Julian and Kyle went above and beyond to make things right. They took the time to fully understand our situation and worked hard to honor the deal that was originally promised. Both were respectful, professional, and genuinely cared about making sure my spouse, Trupti, and I left the dealership happy. They provided excellent service and a deal we were truly satisfied with. We’re now proud owners of the 2025 Chevrolet Equinox EV. I’m glad we chose Victorville Chevrolet Cadillac. This experience showed that when the right people get involved, they stand by their word and truly care about customer satisfaction. We’d be happy to return in the future for an upgrade. Wishing the entire team continued success. I truly hope Victorville Chevrolet Cadillac becomes the #1 Chevrolet dealership in California this year. More

Service was excellent! Travis is very knowledgeable and was very attentive on all my vehicle questions. Great service! Travis is very knowledgeable and was very attentive on all my vehicle questions. Great service! More

I really tried to buy a car on line from this dealership. After the initial attention, I was ghosted and could not get the sales agent to return call, text, or email. After almost a week, I got an email sayi After the initial attention, I was ghosted and could not get the sales agent to return call, text, or email. After almost a week, I got an email saying sorry the car had sold. Not sure what happened, but I certainly do not trust this organization and when buying a car online - one really needs trust. More

The service department took good care of me during the process of my car being repaired process of my car being repaired More

Always a good experience. Everyone is attentive and communicating with me about what is being done to my vehicle. Everyone is attentive and communicating with me about what is being done to my vehicle. More

Very good service. The building was very clean. Service was fast. Waiting area was comfortable. The building was very clean. Service was fast. Waiting area was comfortable. More

Our sales person Matt was very helpful we are very pleased with him. Thank you! pleased with him. Thank you! More

This Victorville Chevrolet dealership is an absolute nightmare. They're incredibly attentive when trying to get your business, but once they have your money, their service becomes abysmal, even with an nightmare. They're incredibly attentive when trying to get your business, but once they have your money, their service becomes abysmal, even with an extended warranty. It's like dealing with completely disengaged employees. I purchased a brand new, fully loaded 2023 Tahoe High Country with LoJack. The LoJack stopped working within two months and remained inoperative for two years, despite multiple service visits. I also experienced persistent issues with the radio going blank, the vehicle hesitating on acceleration, and randomly losing propulsion. For two years, their consistent response was, "we can't duplicate the issue." Then, on Mother's Day, the propulsion issue recurred. I brought it in, and it turns out there's a recall for this exact problem! Yet, they still claimed they couldn't do anything because they couldn't reproduce the issue I experienced. The blank radio? Apparently, GM has no fix for that either. This dealership, along with GM, is a master of deflection, constantly pointing fingers at each other while I'm stuck with a lemon that's still under warranty. Regarding the LoJack, after two years of it not working, they finally identified a faulty connector clip and "fixed" it. However, when I requested a refund for two years of non-functional service, the dealership blamed the LoJack company, who, of course, blamed the dealership right back. Ultimately, there's a complete lack of accountability from Victorville Chevrolet, GM, and LoJack. Once they have your money, good luck getting any issues resolved. More

Easy peezy. Matt Marino helped my wife and I into a new 2025 Chevy Traverse Z71. We are very pleased with how we were treated in both the Sales dept and the serv Matt Marino helped my wife and I into a new 2025 Chevy Traverse Z71. We are very pleased with how we were treated in both the Sales dept and the service department for our other vehicles . More

You screwed the pouch! Never discussed purchased amount paid more for the care than the sales price. My fault for trusting. Took out my back mats and would not give them ba Never discussed purchased amount paid more for the care than the sales price. My fault for trusting. Took out my back mats and would not give them back More