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Victorville Chevrolet

Victorville, CA

3.6
171 Reviews

15425 Dos Palmas Rd

Victorville, CA

92392

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171 Reviews of Victorville Chevrolet

April 02, 2021

The sales dept is great but the SERVICE dept is terrible. I have had issues with two different vehicle where they either couldn't or wouldn't fix them and they were under warranty. one car was there ove More

by chief4300r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Soares
Apr 05, 2021 -

Victorville Chevrolet responded

Good Morning Chief4300r. We would like to determine what happened at the dealership that caused this situation. If you wouldn't mind we would like a few more details. What is your name and number so we can not only research your vehicle's situation but also call you and find a way to make this right. Or please call our service director, Charles Williams at 760-955-8200. We value all of our customer's business and do not want to lose you as a customer. Thank you for your help on this and we look forward to speaking with you soon.

March 29, 2021

Do NOT take your car here because it is "Chevrolet" and you think they will be better because they mostly work "Chevrolet". You will have better luck taking it to another dealer up here. This is by far th More

by joimeez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Soares
January 30, 2021

Terrible service from the service department. NO RENTAL CARS! Even if your car is brand new and in for service. Don’t look for help from the service manager, he is A LIAR! Condescending and rude. Had to go More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerk service manager, Jacob Soares
November 19, 2020

Purchased a 2020 Silverado trail Boss. When the truck was presented to us it was dirty inside and out. I demanded another wash but I was told it would have to be at another time. The sales person didn’t take More

by ave1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Soares
September 08, 2020

Great service , professional and caring. They try their best to work with me and helped as much as possible to help us química for the car we wanted.. More

by crod1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
August 05, 2020

We found the dealership willing to work with a smile. Pleasant experience all around. And faster than in past years at other places! Thank you! More

by B and R
Recommend Dealer
Yes
Employees Worked With
Scott, Moses, and Dawn were great! , Jacob Soares
July 12, 2020

Tabitha and Moses were very professional and courteous. I love my new Chevy Malibu! The team at Victorville Chevrolet made the car buying process very easy and enjoyable More

by lcpower08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabitha and Moses
July 09, 2020

Maribel was an awesome sales person I would recommend going in with her. We got a good deal and what we wanted 10/10 thanks 😊 I More

by Alexdavalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel , Jacob Soares
July 07, 2020

Was a pleasure doing business with Dawn Day & Kyle. They made buying our truck as quick as possible & were nice to work with. Very personable. Love our truck & doing business with Victorville Chevrolet. More

by Mcmdmoreno
Recommend Dealer
Yes
Employees Worked With
Dawn Day & Kyle, Jacob Soares
July 04, 2020

Efron was very helpful and kind. He was knowlegable with the car. Efron was not pushy and did everything i asked of him. He also gave his cell number in case I needed extra help. More

by trustdee
Recommend Dealer
Yes
Employees Worked With
Sean Vizzo, Jacob Soares
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