Victory Auto Mall

I just purchased my third used car from Victory Auto Mall. My college-aged daughter accompanied me this time. She needed a safe and more reliable vehicle. The experience of purchasing a used KIA at V Mall. My college-aged daughter accompanied me this time. She needed a safe and more reliable vehicle. The experience of purchasing a used KIA at Victory Auto Mall was truly reflective of its expressed objectives. Casey, a young, respectful and pleasant individual greeted us, demonstrating "people skills" which far exceeded so many. After vehicle options were explored and decisions made, the next person was Mohammed (aka: "Mo") who is the "finance guy." This is where challenges are typically revealed. "Mo" expertly researched every possible approach and, with my daughter present, patiently explained the dynamics of financial options and solutions. As a father himself, he understood and we concurred this was a "life skill" experience for her. "Mo's" extremely positive approach toward customer service was exemplary. Once a viable and mutually beneficial financial solution was achieved, there was "Joe." His role was to finalize the required registration and financial documents. He was meticulous and patient in clarifying any aspect. I was humbled and impressed he remembered our previous transactions which date back over several years. Finally, a special "salute" to "Radamas;" Service Department. His diligence ensured timely agreed upon adjustments were made. When my daughter received the keys, the vehicle was at its optimum of cleanliness, safety and security. It was a used car but "tip-top;" front to end. Victory Auto Mall does not meet the generally-held (cautious) expectation of a used car lot. It is atypical. From my experiences, Victory Mall has proven to offer reliable and affordable choices in a friendly and personable manner. I've read some of the long-time reviews. Perhaps a challenge is that some who visited wanted French champagne while on a "Kool-Aid" budget. Attitude, behavior and realism as to one's financial capabilities coupled with direct and honest dialogue go a long way. It did for me. For my part, I walked away with a sense of "victory" for the purchase of a safe, affordable and reliable car for my daughter while the transaction and experience established new acquaintances and reinforced my impression that the folks at Victory Auto Mall are genuine people who mean what they say about being a "leader" in automotive services. More

I had my loan closed and transaction cancelled and the owner Thalem Abu Oleim stole my $4,000 down payment and has yet to refund me back. Please reach out to me for a class action suit that will be filed owner Thalem Abu Oleim stole my $4,000 down payment and has yet to refund me back. Please reach out to me for a class action suit that will be filed through small claims court with my attorney and we will also expose his unethocal business practice that has been going on sonce 2017. Reach out to me if you have also had your money stolen and been wronged by this man. If you have heard " no return policy" reach out to me so we can include you in the filing. More

I was there for hours....after all was done, I was sold a truck that needed an immediate repair. The timing chain needa replacing. The new "balanced" tires are bouncing all over the place. Supposedly they truck that needed an immediate repair. The timing chain needa replacing. The new "balanced" tires are bouncing all over the place. Supposedly they were "balanced" a second time. No change. Will update review with final cost once repairs are completed by mechanic. More

SCAM ARTIST These are scam artists.. They will add GAP Insurance so they can keep your money. DONT BUY ANYTHING FROM THEM!!! CROOKS!!!!!!! The staff is a revolv These are scam artists.. They will add GAP Insurance so they can keep your money. DONT BUY ANYTHING FROM THEM!!! CROOKS!!!!!!! The staff is a revolving door... More

First car My mom and I were looking for a new car for me and found it here with wonderful service, friendly service and great price. Would definitely recommend. My mom and I were looking for a new car for me and found it here with wonderful service, friendly service and great price. Would definitely recommend. More

Awesome Car & Awesome People Had a wonderful experience at Victory Auto Mall. Everyone was pleasant and the process was smooth. They did a spectacular job working with me and my n Had a wonderful experience at Victory Auto Mall. Everyone was pleasant and the process was smooth. They did a spectacular job working with me and my needs. Thank you Tom & Tank! I am happy with my awesome new vehicle & deal. And thanks for filling up my gas tank!! 👌👌 More

Best service in town! Thank you Victory Auto Mall for taking care of all of my vehicles. Every time I go in, the customer service is great! Honest and fair prices! Thank you Victory Auto Mall for taking care of all of my vehicles. Every time I go in, the customer service is great! Honest and fair prices! More

When I got my car back it didn’t start Dropped my car off for minor detailing - fixing the back bumper and some small scratches and asked that they wash my car. When I got it back, the batt Dropped my car off for minor detailing - fixing the back bumper and some small scratches and asked that they wash my car. When I got it back, the battery was completely dead and needed to be replaced. I didn’t have a car for 3 days and have a full time job. Had to go to Autozone twice. Before I took my car in, nothing was wrong with it. Now, my headlights are fogging up because they didn’t seal it right. The bumper doesn’t even look great and the door dings look like they were covered in nail polish. Spent nearly $1000 to find out to never go to this place again. More

Excellent Cars Excellent Prices Extremely friendly customer service and helped me find exactly what I was looking for. Highly recommend this dealership to anyone looking for a used c Extremely friendly customer service and helped me find exactly what I was looking for. Highly recommend this dealership to anyone looking for a used car at great prices. More

Very good fast and we'll in to helping the best dealing Just left feeling I got a great deal very helpful in all ways l plan to get the next one from him and tell all my friends looking to buy Just left feeling I got a great deal very helpful in all ways l plan to get the next one from him and tell all my friends looking to buy More