Victory Chevrolet GMC Paola

I hate to write a bad review but maybe I can help someone in the future with their hopes up before they drive out of town. I spoke with Tom on Friday he sent me videos etc I then spoke with a Katie whom I ma in the future with their hopes up before they drive out of town. I spoke with Tom on Friday he sent me videos etc I then spoke with a Katie whom I made a appt with for Saturday. We live over a hour away we kept in touch from Saturday morning telling them when I was leaving town down to telling them mid drive our arrival time was 2:09 all was good they couldn’t wait till we got there to our scheduled appt. At 2 o’clock we are 5 miles away and they text and say sorry we sold the odyssey….they knew we were on our way from out of town pre-approved and ready. We drove into the car lot the Honda right there but they had just sold it to someone who pulled in and said “they would take it” total gut punch and waste of our time, drive etc. I know car sales man do what they do but it felt very professional and clearly the communication between salesman is lacking when you have a customer coming from out of town with a appt and they sell it within minutes of your arrival. Truly disappointing More

I have been holding on reviewing them but what they just did is outrageous and someone needs to be held accountable. They sold me a broken 2019 Jeep Cherokee, it sounds like is dragging something. I am ow did is outrageous and someone needs to be held accountable. They sold me a broken 2019 Jeep Cherokee, it sounds like is dragging something. I am owning that because I was tired that day. Still, I went back for services right away (Aug 2024) but they refused to fix anything, even with me paying. I don't think they even looked at it. They just returned me the car. I figured I just wouldn’t do business with them again. Fast forward May 2025, today. I gave them another chance because someone I know works there. I took it for a coolant "leak" and they returned the car, AGAIN, without looking at it. Claiming there was no coolant leak. Doubtful because water is not red. Anyway, they pointed out a screw on the tire, but didn't fix it! Wth! I took it home and I had to put air on the tire, at home. Then I drove it for 2 days until I got stranded on the highway, doing 75 mph!!. It got overheated about 30 miles away from home. The coolant cap was gone with all the coolant. See pictures. Don't go there. Service is terrible, the cars they sell are junk, it is just bad all around. More

Found car online, went to Victory and worked with Kaleb and Albert. Great experience with both of them. Would buy another vehicle from Victory. Treated family very well. We are all pleased with our purchas and Albert. Great experience with both of them. Would buy another vehicle from Victory. Treated family very well. We are all pleased with our purchase. More

Honest dealership that made the process easy and even fun. Our salesperson, Ben, also followed up after we purchased to make sure we were still happy with it. We appreciate the transparency and care they fun. Our salesperson, Ben, also followed up after we purchased to make sure we were still happy with it. We appreciate the transparency and care they gave us (and our oldest who also got a car from them). More

The reviews on this format aren't very impressive BUT the reviews on their Google page are SIGNIFICANTLY better. I had an extremely impressive purchase with this dealership and their salesperson Ty Hossman. reviews on their Google page are SIGNIFICANTLY better. I had an extremely impressive purchase with this dealership and their salesperson Ty Hossman. I bought a used Tesla from them and the process from beginning to end was easy, seamless and as enjoyable as buying a car can be. I definitely recommend them and I definitely recommend Ty. More

Cars and sales team are great, just come pre financed because their finance guy is a snake. We have actually bought 2 cars from them in the past year. Should have learned my lesson after the first one, because their finance guy is a snake. We have actually bought 2 cars from them in the past year. Should have learned my lesson after the first one, the finance team will lie to your face and make it sound like they are getting you a great deal and in fact they change the terms of your loan!!! After waiting 1 1/2 hours waiting I was honestly to tired and pissed off to raise the issue. Long story short we were told he got our payment reduced because of how he works with the banks when in fact all he did was extend the length of the loan by one year!!! Again actually a great deal ship I. Regards to cars, prices and sales team. They just need to gat a new finance team!!!!!! More