Victory Chevrolet

If I could give them a zero, I certainly would. This review is based on the service department only. The service department including the manager and male service advisor are incompetent and have n This review is based on the service department only. The service department including the manager and male service advisor are incompetent and have no idea how to deal with people or vehicles. They talked down to me several times, lied to me multiple times (have videos proving this) about what was wrong with my vehicle and acted like I was making up a story when I confronted them. Ultimately they had my vehicle approx 3 months and none of the issues I brought it in were fixed. They would tell me it was one issue than tell me they never said that. They not once called me from July to now for updates on my vehicle. The vehicle was leaking oil and it’s documented in a previous invoice and now there saying there’s no leak or they can’t find one when I have pictures to prove it. The engine was ticking which is also acknowledged, now they say the ticking just vanished. Btw this is a new vehicle with 11k miles. However, they did fix an issue they created by letting my diesel idle for hours which Clogged the EGR and particular filter. These people have no idea what they are doing and are a Liability. I would not even trust them with an simple oil change. Oh and to top it off they didn’t offer a rental until a month in and only would Pay 44 dollars a day. I have a 3500 and They said they would get me a Tahoe. I went Go pick up the rental (Tahoe) and the rental company informed me that I had to pay the other half to cover the cost meaning I would have to pay 30 dollars a day and taxes. Mean while I’m still Making my truck payments and paying my insurance Premium. Lastly, they still think nothing was wrong with what they did to me. Please do not go here More

Everyone that I dealt with was very polite and professional. They accommodated me and my wife as much as they possibly could professional. They accommodated me and my wife as much as they possibly could More

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

Very professional and polite. Will always come back here if it remains so. Highly recommend Will always come back here if it remains so. Highly recommend More

Wonderful experience at Victory! Got an exceptional deal and top dollar for my trade. Thanks Joe! Got an exceptional deal and top dollar for my trade. Thanks Joe! More

Victory Service greeted me in a very friendly way, listened to my symptoms with great interest, diagnosed my problem accurately, and got my car back to me in a most timely manner! A+ listened to my symptoms with great interest, diagnosed my problem accurately, and got my car back to me in a most timely manner! A+ More

Very friendly, great customer service. Gannon was a joy to work with. I will definitely send people there. Gannon was a joy to work with. I will definitely send people there. More

Easy car buying experience. I have purchased seven vehicles from this dealership and will continue to do so in the future. I have purchased seven vehicles from this dealership and will continue to do so in the future. More

This dealership is awesome. They offer free shuttle service while your vehicle is being worked on. They do an awesome and reliable job. They are the BEST!!! They offer free shuttle service while your vehicle is being worked on. They do an awesome and reliable job. They are the BEST!!! More

They never make me wait long to get anything I want or need weather it's a new car or service on my car. need weather it's a new car or service on my car. More