Derek West

Friendly prompt and helpful they took me home and picked me up when car was done. me up when car was done. More

by TNADO Verified Customer Verified Customer

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Everyone is so nice. On my way home a guy ran a stop sign and totaled car so I will be looking for a new Buick soon On my way home a guy ran a stop sign and totaled car so I will be looking for a new Buick soon More

by shuterbug2 Verified Customer Verified Customer

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Victory Chevrolet is my favorite dealership and the service department is always pleasant, courteous, and professional. service department is always pleasant, courteous, and professional. More

by RANDYMASSEYAUTHOR Verified Customer Verified Customer

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Amy was very helpful and informational when I called about my issue and Derrick knew exactly who I was when I arrived and was quick to address my issue. about my issue and Derrick knew exactly who I was when I arrived and was quick to address my issue. More

by sberry11 Verified Customer Verified Customer

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Amy was great, the dealership vehicle inspection revealed a few serious issues I was unaware of and service was fantastic a few serious issues I was unaware of and service was fantastic More

by JH Verified Customer Verified Customer

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The work took 6 days for me to get my truck back for items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put the rubber seal on the bottom of the windshield. They didn't do it correctly the first time they had it for weeks fixing a GM paint issue from the factory where they had to remove the windshield to paint the roof. Time is money and it goes both ways. Customer time is just as valuable as the dealership's. More

by DCURNS Verified Customer Verified Customer

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Easy to make appointment on website, check in was fast and everything was explained that was checked on the vehicle. and everything was explained that was checked on the vehicle. More

by TKP Verified Customer Verified Customer

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Everybody was very friendly. Kept me updated on my repair. I will be bringing my car back here for further service when needed. Kept me updated on my repair. I will be bringing my car back here for further service when needed. More

by BUCKEYE13 Verified Customer Verified Customer

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The oil usage meter was not reset after my recent oil change. I drove back in sleet to have it reset, 25 mile round trip. I spoke to Derek and asked for renumeration. I asked for a free oil change. change. I drove back in sleet to have it reset, 25 mile round trip. I spoke to Derek and asked for renumeration. I asked for a free oil change. More

by alhenlein Verified Customer Verified Customer

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Everything went really smooth. Got there for my appointment. They took the truck serviced it and I was out of there within a half hour very happy. Got there for my appointment. They took the truck serviced it and I was out of there within a half hour very happy. More

by jpzureich Verified Customer Verified Customer

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