Derek West
Derek West at Victory Chevrolet

Derek West

Service Manager

Victory Chevrolet

1250 Dexter St
Milan, MI 48160

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Derek West

August 31, 2026

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My Sales representative was awesome. He picked me up and drove me back home. Thank you Anthony More

by dlclay415
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Comstock

Aug 31, 2026

Victory Chevrolet responded

Ensuring a smooth pickup and drop-off is at the heart of how our service team operates. Knowing Anthony’s support made the service on your Nissan Altima more convenient means a lot to our team. Chad Becker chad.becker@victorychevroletbuick.com

August 13, 2026

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I appreciate the quick service and updates along the way. Amy was very understanding and efficient in handling the issue with service More

by cmattausch1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Aug 17, 2026

Victory Chevrolet responded

It's great to hear that Amy and our team were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Victory Chevrolet! Chad Becker General Manager chad.becker@victorychevymilan.com

July 30, 2026

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Great experience. Did appointment on line and didn't show but they took me right away anyway More

by SUE.WIKTOR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 30, 2026

Victory Chevrolet responded

We’re grateful for your five-star feedback and for trusting us with your Chevrolet Trax service. It’s great our team could see you promptly even though the online appointment didn’t appear. We look forward to assisting you with any future service needs. Chad Becker General Manager chad.becker@victorychevymilan.com

July 19, 2026

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The service center is the best. Derek and Amy are always so helpful and easy to work with. I always have a great experience with the service center team, I highly recommend them! More

by Sleepyraptor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 19, 2026

Victory Chevrolet responded

We’re delighted to hear that Derek and Amy made your visits to our Chevrolet service center so seamless. It’s wonderful to know your Trax is in great hands and you feel confident recommending our team. Chad Becker General Manager chad.becker@victorychevymilan.com

July 17, 2026

Dealership Rating
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Amy was personable, knowledgeable, and efficient. I have been to Victory twice now for service with my fairly new Trax, and both times it has been fast, effective, and pleasant. I am happy to have a More

by tstimey2003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 17, 2026

Victory Chevrolet responded

Your positive feedback about Amy’s personable and efficient service means a lot to us. We’re pleased your Chevrolet visits have been fast, effective, and pleasant. We appreciate your loyalty and look forward to supporting you with future maintenance for your Chevrolet. Chad Becker General Manager chad.becker@victorychevymilan.com

July 01, 2026

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They have always provided excellent service when I needed it. They have always scheduled both routine and emergency appointments when I needed them. I highly recommend this dealership for any service you More

by M.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 01, 2026

Victory Chevrolet responded

It’s great to know we’ve been there for your routine and emergency service needs on your Chevrolet Tahoe. Thank you for recommending us, and we look forward to assisting you in the future. Chad Becker General Manager chad.becker@victorychevymilan.com

June 16, 2026

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Always been pleased with this Dealership! ! Joe Elliott in Sales is the best! Also, Amy in the Service Department! More

by DEBBLOCK
Sales Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

Victory Chevrolet responded

Thank you for your ongoing trust and for highlighting Joe in sales and Amy in service. It’s great they delivered exceptional support during your visits. We look forward to welcoming you back soon. Chad Becker General Manager chad.becker@victorychevymilan.com

June 10, 2026

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I always have a pleasant experience when I bring my truck in. Service is generally swift and staff is friendly and make necessary recommendations for your car. More

by 10791dorsey
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Victory Chevrolet responded

Knowing our team has been able to provide friendly, swift service for your Chevrolet Tahoe really brightens our day. We aim to offer helpful recommendations to keep your vehicle running at its best. We look forward to supporting you on your next visit. Chad Becker General Manager chad.becker@victorychevymilan.com

June 07, 2026

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Great dealership! ! I have bought 2 SUVs and love them both!! Service is always great! Very fast for pil changes!! More

by MLEYLER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jun 08, 2026

Victory Chevrolet responded

It’s wonderful to hear how much you enjoy both of your Chevrolet SUVs. Thank you for trusting us with your Trax service and for mentioning our quick oil changes. We look forward to helping you again soon. Chad Becker General Manager chad.becker@victorychevymilan.com

May 17, 2026

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Friendly prompt and helpful they took me home and picked me up when car was done. More

by TNADO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

May 18, 2026

Victory Chevrolet responded

We’re pleased our team provided friendly, prompt service for your Chevrolet and that the shuttle service added convenience. Feel free to reach out if you need anything else. Chad Becker General Manager chad.becker@victorychevymilan.com

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