Victory Chevrolet

I recently purchased a used vehicle from Victory Chevrolet and my experience, unfortunately, was marred by a significant issue: a faulty battery. The battery was dead, requiring a jump start befo Chevrolet and my experience, unfortunately, was marred by a significant issue: a faulty battery. The battery was dead, requiring a jump start before I could even leave the lot. While I understand used cars can have unexpected problems, I would have expected a dealership to ensure the vehicle was in a roadworthy condition before selling it. The dealership simply dismissed it as a minor inconvenience. However, two weeks later, the battery died completely and needed to be replaced. The salesman tried to blame me for the dead battery which is the same thing as victim shaming. I was subjected to a series of run-arounds and poor customer service. My calls went unanswered, and I was given conflicting information. It became clear that the dealership had no intention of addressing my concerns. They failed to identify and address a critical issue before selling the vehicle, leaving me to deal with the inconvenience and expense of a faulty battery. I would strongly advise potential buyers to be mindful or possibly seek alternative dealership that treats you fairly & makes customer satisfaction a PRIORITY. More

Jack was extremely helpful and attentive. He kept me informed as to what was going on, and was able to get two issues with my car taken cared of. He kept me informed as to what was going on, and was able to get two issues with my car taken cared of. More

Spent two hours at this dealership for an oil change and tire rotation. Other dealership did it in 45 minutes. I received an apology and a promise to do better next time. I also asked for a value on my used tire rotation. Other dealership did it in 45 minutes. I received an apology and a promise to do better next time. I also asked for a value on my used car. I received a call from someone (I assume was inside the same building) who gave me a number and nothing more. I’ll be going elsewhere for my automotive needs. More

Traveled out of state to buy a car for my son who is in college in NC. After three hours, it was done. Thank u. college in NC. After three hours, it was done. Thank u. More

All I have to say is Someone named the dealership the right name!!! So if you need or want a vehicle remember...Victory comes when you visit Victory Chevrolet. right name!!! So if you need or want a vehicle remember...Victory comes when you visit Victory Chevrolet. More

Great service all around, very attentive . Work was done quickly with no issues. Thank you. Work was done quickly with no issues. Thank you. More

Very professional and knowledgeable of their job. They go out of their way to make sure the customer is happy and satisfied. I had issues with rotors and breaks and they gave me their honest opinion They go out of their way to make sure the customer is happy and satisfied. I had issues with rotors and breaks and they gave me their honest opinion on the issues with the car. More

Very pleased with the service. Wait time was minimal. Felt cared for. Very satisfied. Thanks. Wait time was minimal. Felt cared for. Very satisfied. Thanks. More

Very pleased with the service will continue to go back and tell individuals about it and tell individuals about it More

Great experience, staff very friendly and helpful. Work was done correctly on the first time . Will be back again. Work was done correctly on the first time . Will be back again. More