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Victory Chevrolet - Service Center

Milan, MI

4.7
123 Reviews

123 Reviews of Victory Chevrolet - Service Center

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July 15, 2016

Very enjoyable with a great salesman (A.J.). A good dealership with a quality staff. A.J. worked really hard to make a new Buick possible for me. The service department was great. Felt very comfo More

by mrbuick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. and service department and general manager
July 05, 2016

Amazing Car, Amazing Service Very pleased with sales process, new car and customer service. I have never driven or purchased a Chevrolet before because my grandfather knew and wor More

by cardoc, Ilene 7446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Steve and ?
April 15, 2016

Great dealership Every time I go to this dealership for service, they are quick, helpful, and courteous. It is just an all around pleasant experience. They don't try More

by Maljenkay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
April 01, 2016

Great Service. Really helpful. Got everything done in good time. Worked like they said it would. Kept me informed of what was going on. Good coffee while I waited. More

by markdmcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt B.
March 27, 2016

Excellent Exceptional service and treated with respect and courtesy. Very pleased with this dealership.will be returning in future for any needed service. Alwa More

by ticking on
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 07, 2012

I've been with this company for about 10 years now and they have not given me any problems. I get my oil changed there, tires fixed, and everything else I need. I recently had a car crash and needed my ca More

by Ora1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brock
March 14, 2012

I am very happy that I decided to bring my vehicle in for service to Randy Wise Chevrolet. I am more than anything impressed with the small amount of time it took to do such excellent repair work. These gu More

by vitality56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brock
January 18, 2012

I recently went in for an oil change, and the customer service was incredible. I was greeted quickly by Don and he was quick, courteous and got me on my way. When I went up to pay the bill, Amy greated me More

by sue1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy, Don
December 23, 2011

Beware!! I bought a used truck from these crooks. They did service work on it before I bought it. The brake rotors were machined under factory spec range. (huge no-no) The tie rod fell apart 1 week after More

by Robertsj2676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 23, 2011 -

Victory Chevrolet responded

Hello Robertsj2676, â—¦Randy Wise Chevrolet Buick participates in, the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. If there was still concern after the service department installed your pre-purchased parts, we should have been notified about your concerns and been given the opportunity to rectify the situation. Randy Wise Chevrolet Buick makes all constructive efforts to remain loyal to our customers, one way of doing this before all purchases are final there are many warranty options available to the buyer. We strongly recommend the use of these programs not only to protect the dealership but for the utmost concern of the customer. My Regards, JC Business Development Manager Randy Wise Chevrolet Buick jcramer@randywiseauto.com Address: 1250 Dexter St. Milan MI48160

June 25, 2011

I recently went in for the first oil change on my new buick regal, and the customer service was incredible. I was greeted quickly by Don and he was quick, courteous and got me on my way. When I went up More

by jack1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Joyce
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