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Victory Honda Michigan City

Michigan City , IN

Overview
Employees
Reviews
Vehicles
4.5
296 Reviews
Welcome to Victory Honda Michigan City, serving Merrillville We get it – there are tons of places you can go to buy a car around Michigan City. But if you’re after a Honda dealership that’s known for top-notch cars and friendly, reliable service, Victory Honda Michigan City is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Merrillville, Stevensville, Mishawaka, Valparaiso, or Crown Point, we’re here to make you feel right at home. It all starts with giving you an unbeatable experience right here at our Michigan City Honda dealership.
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700 U.S. 20

Michigan City , IN

46360

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Showing 296 reviews

April 16, 2026

Excellent ! the personal make a great Costumer Service Incredible experience! Always there for any question or inconvenience! Great Service! More

by RA.REYES
Recommend Dealer
Yes
Employees Worked With
Dana
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Apr 16, 2026 -

Victory Honda Michigan City responded

We’re thrilled to hear our team provided outstanding service during your visit. We’re always here to address any questions or concerns about your Honda CR-V Hybrid. We appreciate you trusting us for your maintenance needs. Chad King General Manager chad.king@victoryhonda.com

April 13, 2026

It was a smooth and easy process. Everyone was nice to work with. They gave a fair price on trade vehicle. No pushy sales tactics. More

by deannafsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori &John
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Apr 13, 2026 -

Victory Honda Michigan City responded

Thanks for sharing your experience. We’re glad the process felt smooth and that our team treated you well while offering a fair trade value. Enjoy your new Honda CR-V and we look forward to helping you again. Chad King General Manager chad.king@victoryhonda.com

April 11, 2026

We have probably purchased over 25 cars from the dealership in Michigan city and have always worked with Chad King and more recently with Trevor. We always feel like we got a fair price for a trade- More

by DRMILL
Recommend Dealer
Yes
Employees Worked With
Trevor
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Apr 11, 2026 -

Victory Honda Michigan City responded

It’s wonderful to hear you’ve trusted us for so many vehicles and now a new Honda Pilot. We're pleased that you consistently receive fair trade-in values and enjoy a seamless process. Thank you for your continued loyalty. Chad King General Manager chad.king@victoryhonda.com

April 11, 2026

Negotiations were easy, and they kept their word and delivered the car timely, however that’s where the positives end. Two weeks after my car was delivered I got a call from the Michigan Secretary o More

by greg.barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Manning
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Apr 16, 2026 -

Victory Honda Michigan City responded

Greg, we're sorry that you didn't have a completely satisfying visit. Would it be possible for you to share your contact information with us so that we can reach out and address your concerns? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chad King General Manager chad.king@victoryhonda.com

Apr 16, 2026 -

greg.barry responded

Hi Chad, Since we’ve communicated a few times to address this, I’ll assume that your response was automated. I’ll follow up to my review to say that Chad has helped to resolve the core issues, but that doesn’t fully excuse the failures that led to my dissatisfaction. I’ve also advised Victory that due to paperwork errors, they’re overpaying sales tax on my deal. I’ve determined that I was not affected as my bottom line price is as expected, but Victory will lose roughly $1,000 to the state of Michigan. I’ve offered to redo my deal to save them this $1,000 of lost revenue, but I didn’t hear back. So, my experience with Victory is mixed. The sales team and Chad (GM) was pretty good. My experience with finance and the back office team was not great. My advice to anyone reading this is to pay close attention to your deal paperwork and if something doesn’t seem right, don’t sign. I was lucky that their error impacted Victory and not me, but the next customer may not be so lucky.

April 11, 2026

Great service nice service dept. and Dana very attentive to my needs we had got the resolution More

by KTFOGUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayda Loggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Victory Honda Michigan City responded

Thank you for highlighting the attentive care you received in our service department. We’re glad our team helped resolve your concern with your new Honda Pilot. Jayda appreciates your kind feedback and looks forward to assisting you again. Chad King General Manager chad.king@victoryhonda.com

April 06, 2026

Dana gets us in and works with our schedule. We've been coming to your dealership since 2014 and its ALL BECAUSE OF OUR CUSTOMER EXPERIENCE WITH HER! More

by MICHAELODAVIS
Recommend Dealer
Yes
Employees Worked With
Dana McCarty Service Dept
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Apr 07, 2026 -

Victory Honda Michigan City responded

Thank you for trusting us with your Honda Pilot services since 2014. Our team is pleased to work around your schedule and make each visit seamless. We appreciate the five-star rating and look forward to helping you again. Chad King General Manager chad.king@victoryhonda.com

April 06, 2026

Because Dana is there we will always come there for service As long as we have a Honda we will continue to come for service with Dana McCarty at Victory Honda More

by MICHAELODAVIS
Recommend Dealer
Yes
Employees Worked With
Dana McCarty
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Apr 07, 2026 -

Victory Honda Michigan City responded

It’s wonderful to know we’ve earned your loyalty for servicing your Honda Pilot. We appreciate you choosing us time and again. Our team looks forward to maintaining your Pilot for years ahead. Chad King General Manager chad.king@victoryhonda.com

April 06, 2026

I normally schedule with Dana McCarty however, I had a scheduling conflict with her day working and needed to work with Dylan. Dylan took care of what we need, however, Dana McCarty is the reason why we c More

by MICHAELODAVIS
Recommend Dealer
Yes
Employees Worked With
Dylan
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Apr 07, 2026 -

Victory Honda Michigan City responded

Thank you for the 5-star rating and for trusting us with your Honda Pilot service. We’re glad our team could accommodate your scheduling needs and keep everything running smoothly. We appreciate your continued loyalty and look forward to assisting you on your next visit. Chad King General Manager chad.king@victoryhonda.com

April 04, 2026

Finance manager accidentally(! !!!!????) had an interest rate in the closing papers 1% higher that the agreed upon rated. More

by jjannsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad King
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Toms
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Garvey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Victory Honda Michigan City responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chad King General Manager chad.king@victoryhonda.com

April 01, 2026

Alex was great! He helped me through the process without any problems quickly and efficiently. This is the 2nd vehicle i have bought from the dealer and all went wel More

by maryeknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie helped with the pricing and communication.
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Apr 01, 2026 -

Victory Honda Michigan City responded

Congratulations on your new Honda Pilot and thank you for choosing us again. We’re glad Alex provided a smooth and streamlined process. Chad King General Manager chad.king@victoryhonda.com

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