Rachel Toms
Rachel Toms at Victory Honda Michigan City

Rachel Toms

Finance Manager

Victory Honda Michigan City

700 U.S. 20
Michigan City , IN 46360

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4.8
65 Reviews
4.8

65 Reviews

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65 Reviews of Rachel Toms

October 20, 2026

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Employee Rating

We purchased a Honda Passport from Victory Honda in 2025. We are very happy with the vehicle. We live in South Bend but we drive to Michigan City for all our servicing needs. It’s worth it. More

by ldbell111
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mirtha Lopez , Not sure of the names but the service department is great.

Oct 21, 2026

Victory Honda Michigan City responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Honda Michigan City . Chad King chad.king@victoryhonda.com

September 24, 2026

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Everyone was so helpful during the entire process! Love my new car!! Thanks so much! More

by debbiejakelski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ferguson

Sep 24, 2026

Victory Honda Michigan City responded

Your Honda HR-V is ready for the road, and our team enjoyed guiding you through its purchase. Knowing that everyone was helpful throughout the process means a lot to us. Chad King chad.king@victoryhonda.com

September 24, 2026

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Everyone was great especially Cassidy. He was so patient and helpful. Couldn't have asked for any more. More

by petmybuddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassidy

Sep 24, 2026

Victory Honda Michigan City responded

We’re glad our team could be patient and helpful during your purchase of the used Buick Envision. Knowing that our support met your needs means a lot to our team. We hope you enjoy many great drives in your Buick Envision! Chad King chad.king@victoryhonda.com

September 24, 2026

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The staff was very friendly and helpful. Progress moved very smoothly and we were in our new car in a few hours. More

by mefields56
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Casidy Zastrow 4 stars

Sep 25, 2026

Victory Honda Michigan City responded

Thanks for sharing about your experience with Victory Honda Michigan City . We appreciate your business and hope to see you again soon! Chad King chad.king@victoryhonda.com

September 18, 2026

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treated like an adult and felt like my business mattered to all those involved in the process More

by mervin.reist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Garvey

Sep 19, 2026

Victory Honda Michigan City responded

We’re glad your purchase of the new Honda Civic Hybrid felt respectful and that your business was valued throughout the process. Knowing you felt that way means a lot to our team. Chad King chad.king@victoryhonda.com

September 14, 2026

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I returned to this dealer because of my last purchase and was very pleased with the help from sales and financing. More

by stephaniew3185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ferguson

Sep 14, 2026

Victory Honda Michigan City responded

Hearing that our sales and financing teams provided the help you needed on your repeat purchase means a lot to us. We’re thrilled to have you back behind the wheel of your new CR-V. Chad King chad.king@victoryhonda.com

May 03, 2026

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Tori and Alex were great to deal with. Both very friendly and helpful and did not rush me. More

by RAIZ3R74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ferguson

May 03, 2026

Victory Honda Michigan City responded

How wonderful to hear you felt welcomed and never rushed during your new Honda CR-V Hybrid purchase and that Alex helped make everything smooth. Congratulations on your CR-V Hybrid, and we hope it brings you many enjoyable drives. Please reach out if we can assist you again. Chad King General Manager chad.king@victoryhonda.com

April 30, 2026

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Jordan was amazing. Really patient with the customer, understanding and very helpful. Never seen a dealership like this before. Definitely gonna recommend to my friends More

by syedanasr09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Victory Honda Michigan City responded

It’s wonderful to hear how Jordan’s patient guidance made your visit exceptional. We’re thrilled you’re enjoying your new Honda and appreciate you sharing your experience with friends and family. Chad King General Manager chad.king@victoryhonda.com

April 04, 2026

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Finance manager accidentally(! !!!!????) had an interest rate in the closing papers 1% higher that the agreed upon rated. More

by jjannsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chad King, Jordan Garvey

Apr 09, 2026

Victory Honda Michigan City responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chad King General Manager chad.king@victoryhonda.com

April 01, 2026

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Alex was great! He helped me through the process without any problems quickly and efficiently. This is the 2nd vehicle i have bought from the dealer and all went wel More

by maryeknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ferguson , Allie helped with the pricing and communication.

Apr 01, 2026

Victory Honda Michigan City responded

Congratulations on your new Honda Pilot and thank you for choosing us again. We’re glad Alex provided a smooth and streamlined process. Chad King General Manager chad.king@victoryhonda.com

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