Rachel Toms
Rachel Toms at Victory Honda Michigan City

Rachel Toms

Finance Manager

Victory Honda Michigan City

700 U.S. 20
Michigan City , IN 46360

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4.8
59 Reviews
4.8

59 Reviews

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59 Reviews of Rachel Toms

May 03, 2026

Dealership Rating
Employee Rating

Tori and Alex were great to deal with. Both very friendly and helpful and did not rush me. More

by RAIZ3R74
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Recommend Dealer
Yes

Other Employees Tagged: Alex Ferguson

May 03, 2026

Victory Honda Michigan City responded

How wonderful to hear you felt welcomed and never rushed during your new Honda CR-V Hybrid purchase and that Alex helped make everything smooth. Congratulations on your CR-V Hybrid, and we hope it brings you many enjoyable drives. Please reach out if we can assist you again. Chad King General Manager chad.king@victoryhonda.com

April 30, 2026

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Jordan was amazing. Really patient with the customer, understanding and very helpful. Never seen a dealership like this before. Definitely gonna recommend to my friends More

by syedanasr09
Sales Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Victory Honda Michigan City responded

It’s wonderful to hear how Jordan’s patient guidance made your visit exceptional. We’re thrilled you’re enjoying your new Honda and appreciate you sharing your experience with friends and family. Chad King General Manager chad.king@victoryhonda.com

April 04, 2026

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Finance manager accidentally(! !!!!????) had an interest rate in the closing papers 1% higher that the agreed upon rated. More

by jjannsen
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Chad King, Jordan Garvey

Apr 09, 2026

Victory Honda Michigan City responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chad King General Manager chad.king@victoryhonda.com

April 01, 2026

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Alex was great! He helped me through the process without any problems quickly and efficiently. This is the 2nd vehicle i have bought from the dealer and all went wel More

by maryeknight
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Ferguson , Allie helped with the pricing and communication.

Apr 01, 2026

Victory Honda Michigan City responded

Congratulations on your new Honda Pilot and thank you for choosing us again. We’re glad Alex provided a smooth and streamlined process. Chad King General Manager chad.king@victoryhonda.com

March 24, 2026

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My visit was very nice. The people are very accommodating to your needs and very polite More

by mhowell1963
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Garvey

Mar 24, 2026

Victory Honda Michigan City responded

We’re pleased your visit was pleasant and that our team met your needs with courtesy. Thank you for selecting us for your used GMC Acadia purchase. Enjoy the road ahead in your Acadia. Chad King General Manager chad.king@victoryhonda.com

March 21, 2026

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I can’t say enough about Alex. Very helpful. Very knowledgeable on Honda made it very easy by a car and now he’s selling one to my son as well. More

by BIGT0
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Ferguson

Mar 21, 2026

Victory Honda Michigan City responded

Thank you for highlighting Alex’s support and Honda knowledge. We’re pleased he made your new CR-V purchase easy and that we’ll be helping your son next. We appreciate your trust and look forward to serving your family again. Chad King General Manager chad.king@victoryhonda.com

March 19, 2026

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Between Dave Kelly my salesman and the customer service provided my experience with Victory has been as good if not better since I have been purchasing/leasing cars. I am 59. 5 out of 5 More

by david.doyle
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly

Mar 19, 2026

Victory Honda Michigan City responded

We’re thrilled to see a perfect rating. David and our team are glad your Honda CR-V Hybrid experience lived up to your long history with us. We appreciate your continued support. Chad King General Manager chad.king@victoryhonda.com

February 18, 2026

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Employee Rating

We enjoyed working with Dave Kelly, who has been a long time friend of ours. We also enjoy the professionalism with the service we receive. More

by jlarkin1
Sales Price Transparency
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Recommend Dealer
Yes

February 10, 2026

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Dave spent literally over 3 months to find me my second Honda Civic Si to the exact specs that I wanted. This is the 2nd Si and 3rd car I have purchased from him. My family has purchased numerous vehicle More

by ADESSUIT
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly

January 29, 2026

Dealership Rating
Employee Rating

Friendly, attentive, knowledgeable, patient, and accommodating. The service was outstanding and did not cause anxiety. More

by maudewilliams1869
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Mougros, Stephen Nietzel, John Schultz

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