Victory Honda of Jackson
Jackson, TN
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#YarbroTheCarBro If you're in the market for a new vehicle, I highly recommend Bradley Yarbro. He took care of everything, all I had to do was show up and sign the pap If you're in the market for a new vehicle, I highly recommend Bradley Yarbro. He took care of everything, all I had to do was show up and sign the paperwork. He goes above and beyond for his customers. Definitely the best car buying experience, no pressure whatsoever. Go see Bradley, you won't be disappointed. More
Daniel ((Honda Dan)) is Amazing!!! My husband and I have been on the search for a van since the beginning of July. We are so thankful that we finally stopped at Victory Honda at the end My husband and I have been on the search for a van since the beginning of July. We are so thankful that we finally stopped at Victory Honda at the end of July!! We are even more thankful that Daniel is the one who helped us! After we test drove a beautiful Odyssey, we told Daniel that we had to talk about it and we would come back the next day. We knew the minute we left that we found the perfect Van for our family, but it was close to closing time so we decided to wait till the next day. Well, that very night I ended up in the hospital for 48 hours, all during my recovery, Daniel checked on me and told us how sorry he was to hear our bad news and told us to take our time getting back to him. Well exactly a week and 3 days later we went back in and made a deal and took our Odyssey home!! I absolutely loathe everything about purchasing a vehicle but Daniel made this a very pleasant and enjoyable experience!! He has shown us so much kindness and patience!! He is, hands down, the BEST salesman I have ever met!! If you're looking for a wonderful vehicle with wonderful customer service then you definitely need to see Daniel at Victory Honda in Jackson!! Wish I could give him more than 5 stars!!! Randi Amicone More
Bradley is the Man I dealt with Bradley Yarbro and was beyond pleased with the results. Very professional and polite. I would go back to get another car from there again I dealt with Bradley Yarbro and was beyond pleased with the results. Very professional and polite. I would go back to get another car from there again. We bought a 2016 Nissan Rouge and I couldn't be happier with it. Bradley will take care of you and find you the best deals More
Ripped off on interest rate. I purchased a new 2016 Honda CR-V in March if 2016 and was told I was getting a interest rate of 6.5 and the original papers I signed said 6.5% intere I purchased a new 2016 Honda CR-V in March if 2016 and was told I was getting a interest rate of 6.5 and the original papers I signed said 6.5% interest, but six weeks later I was told that they could not get that financing, but they had gotten me a loan with the same interest, but it turned out my interest rate was actually 10.24% on the new loan. I was mislead. I think the dealership got a kick back on my loan. More
Excellent all around experience buying a new car Easiest experience buying a car!! Mick was WONDERFUL!! Will return for future purchases! This was a smooth and comfortable experience! Loved the no pr Easiest experience buying a car!! Mick was WONDERFUL!! Will return for future purchases! This was a smooth and comfortable experience! Loved the no pressure approach! More
Took care of business Had issues at first, but they quickly addressed my issues to my satisfaction. Would definitely recommend to friends and family for cars or truck, used Had issues at first, but they quickly addressed my issues to my satisfaction. Would definitely recommend to friends and family for cars or truck, used or new. More
Worst service department in America Judy and Kevin lied to my wife about our 2016 Odyssey that needs repair. Just said if you are at a red light to long your brakes release pressure and Judy and Kevin lied to my wife about our 2016 Odyssey that needs repair. Just said if you are at a red light to long your brakes release pressure and can roll. Really...haha.just more lies from Victory Honda of Jackson. Never buy another Honda.. More
0 stars if it would let me I have owned my 2008 Honda civic for 3 years now. I will never own another due to having to take it here. I would rather travel to Memphis. The first I have owned my 2008 Honda civic for 3 years now. I will never own another due to having to take it here. I would rather travel to Memphis. The first time I brought my car in for an oil change, I had an appointment and waited for over 3 hours. The next time I needed an oil change, I refused to take it back. The mechanic I took it to told me my oil plug was stripped out and whoever had changed it last needed to fix it. I called Victory and brought it in. I had already purchased the synthetic oil and filter. They were very rude and acted like I wanted a free oil change. To fix their mistake they would have to drain the oil... I saved them money by already having it! I was told my car was fixed but never how. I worry that there may be metal shavings in my engine now where they drilled it out and no one will tell me how the repair was done! The previous mechanic left the undercarriage guard off because I was going straight there. I told them it was in the trunk to be put back on. The next day I heard a terrible grinding noise under my car. It was never replaced and the rest had fallen down. They were ruined after dragging the ground because they fit together and the one piece was still in my trunk! I took it back and they were especially rude and blamed me and refused to fix it! I swore I would never go back but now there is a safety recall on my car for shrapnel in the airbags. I called and they refused to give me a loaner car like their website says. Apparently I am supposed to drive around in a death trap until they get the parts in. I am so done with this dealership and their horrible service. I will definitely be contacting a corporate office. More
Mike salmons was very easy to deal with With all the bad things written out there about people with bad experiences I thought I would express a good experience.I bought a car from victory Ho With all the bad things written out there about people with bad experiences I thought I would express a good experience.I bought a car from victory Honda don't remember my salesman's name but the manager Mike Salmons came in and made the buying process really easy.he introduced himself as soon as I walked in the door and was around for the whole sales process that's why I probably don't remember my sales person's name.anyway he helped us get a good deal and it was fun to purchase to come from him I would deathly recommend sending my family and friends and would come back and purchase another car in the future great job Mike Salmons and victory Honda More
Terrible Customer Service I purchased this used vehicle from Victory Honda and brought it back for a routine oil, filter and tire rotation. My experience in purchasing the car I purchased this used vehicle from Victory Honda and brought it back for a routine oil, filter and tire rotation. My experience in purchasing the car from them had not been a good one but I will share that in a separate review. I had been told when I purchased the car that they provide two yrs complimentary basic oil and filter changes and tire rotations. I had the option of purchasing a comprehensive maintenance program they call "car doc" which I declined. I showed them the sales ad for my car stating two yrs complimentary basic maintenance. When the time came , I called to schedule my oil change and service, the person i spoke with (Kevin) acted like he had never heard of this program. We talked he put me on hold and came back and told me the earliest time he had available which was Saturday. I brought my car in that day they acted like they didnt know why I was there. They acted like they had never heard of me and even kept calling me by a different name. I showed him my sales receipt, the card explaining the program (which was in the car when I bought it) and also the sales ad stating the complimentary service. He asked me if he could have them to make copies of. They asked me for all my name and phone number and I thought all that would be in their system! He came back told me it wouldn't take long and asked me to have a seat in the waiting area. I waited so long that two other people came in to get their vehicles serviced after me and had already left. Mind you I called two days before hand and made an appointment for that time! While I was waiting numerous sales people (including the ones that sold me my car ) kept walking by getting donuts or ice cream bars from the coolers. They looked at me in the waiting room and walked off never speaking. Finally Jenifer came in to tell me my car was ready and handed me the key. She gave me the work release saying they checked the car over (including air filter) and everything was fine. The next morning (Sunday) I noticed oil drips on my garage floor. It had never leaked oil before. I looked under he car thinking the drain plug was loose, but it was tight. I looked under the hood and noticed wet oil in the engine compartment. The cap was tight but oil was puddled on the block and spark plugs and down in the car frame. They had let the car over fill with oil. I checked the dip stick and with was over the plastic indicator. I cleaned it up the best I could. Later I checked the air filter. It was clogged and dirty and the box full of leaves and trash. Mind you they indicated it was checked and did not need to be replaced. When I purchased the car from them they said it had been fully serviced before being offered for sale. Obviously they "misrepresented" that as well as this was the same air filter. More