Victory Honda of Muncie - Service Center

They got the job done in the time frame I needed, however there was glass all over the back of my car from the window that was replaced. It didn’t look like they even tried to clean it up. I was very disappo there was glass all over the back of my car from the window that was replaced. It didn’t look like they even tried to clean it up. I was very disappointed at this. More

Every time I visit staff are friendly and make useful suggestions. Service is done quickly and I get notified immediately of any changes or completion. suggestions. Service is done quickly and I get notified immediately of any changes or completion. More

The only complaint I have after doing business with this dealership since 1995 including buying 3 cars is that I kept getting service notices for about 8 years after I notified I no longer had the car. Even dealership since 1995 including buying 3 cars is that I kept getting service notices for about 8 years after I notified I no longer had the car. Even today had to correct an email address I haven’t had since the 1990’s. More

Mike in the Service Center was excellent to work with. He was very professional, responsive and courteous. He also worked with our warranty company to ensure the replacement part and service was covered. He was very professional, responsive and courteous. He also worked with our warranty company to ensure the replacement part and service was covered. I would highly recommend Victory Honda Service Center. More

They have proven, by their forthright honesty, they can be trusted. They are efficient and effective. be trusted. They are efficient and effective. More

We had exterior accessories installed and it was done professionally & timely. We are pleased with the workmanship. professionally & timely. We are pleased with the workmanship. More

Was told I could come in anytime for a fluid change (incl brakes). Waited 3 hours. Was charged $15.00 for an "oil stabilizer" product that I knew nothing about and would not have OK'd. Asked for a body shop brakes). Waited 3 hours. Was charged $15.00 for an "oil stabilizer" product that I knew nothing about and would not have OK'd. Asked for a body shop estimate. When I left was told that "She was still working on it" and would email me the estimate. Still waiting after 4 days. Not what I expect from Honda. More

We have always been happy with this dealership and everyone who works there! We have never had any problems there. everyone who works there! We have never had any problems there. More

The service manager mike was very professional and made the car repair experience better. Mike and his team repaired my crv back to very good condition. Everyone was very professional. the car repair experience better. Mike and his team repaired my crv back to very good condition. Everyone was very professional. More

Excellent customer service and attention to detail from Sales thru on-going maintenance whether or not my vehicle was purchased at the dealership. Sales thru on-going maintenance whether or not my vehicle was purchased at the dealership. More