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Victory Honda - Service Center

Monroe, MI

4.7
84 Reviews

84 Reviews of Victory Honda - Service Center

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January 09, 2025

Quick service, friendly employees. Wish they would run car through car wash. Went over recommended services More

by mtt_didier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 09, 2025

Great customer service and quick to get me back on the road. I was there for a safety recall. More

by linnetl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
January 03, 2025

this service was done promptly, but surprised at the expense--$85 for under a half hour labor? More

by LINDATIDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
January 02, 2025

Wade and Scotty did a great job. They were very kind and wanted to do what is best for the customer. More

by SPIRESKAYLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade, Scotty
January 02, 2025

Carissa was very helpful in completing my service and had me in and out in a timely manner. Great experience. More

by ml.frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carissa
January 02, 2025

The style kit was applied well. The protective film on the door handles and trunk sill were applied poorly: the film on the door handles is wrinkled and the film on the trunk sill More

by PLAMPERT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown.
December 31, 2024

The dealer was able to schedule my appointment for the day I requested and finished the recall ahead of schedule. Great service department at Victory Honda. More

by ALESSANDRINI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in service dept.
December 30, 2024

Carrisa & Scott were both helpful and prepared during my last service appt. Carrisa had the paperwork completed for me ahead of time due to the holiday. More

by smartie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrisa May, Scott Yensch
December 30, 2024

I have leased three of my CRV’s from Victory Honda and have had a good experience time. The last two have been with Mark Deters, who was great. My experiences with the service department have also been ve More

by sharonlynn4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Deters, Carissa May
December 26, 2024

I am not happy. I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem More

by JLKECK6465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Employee is not the problem
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