Victory Honda - Service Center

I am not happy. I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem or a recall and the service will take 2-4 hours, I will need a loner vehicle. I was told because the service was for a recall so Honda will not authorize a loner vehicle. The service/recall took over three hours to complete. I don't think this is good policy and I feel slighted and disrespected. More

Everyone is always knowledgeable about the recall repair. Making the appointment was easy and the repair was completed in the time specified. Making the appointment was easy and the repair was completed in the time specified. More

Scott was very helped, especially in setting up a loaner car for me-while my car was in the shop! car for me-while my car was in the shop! More

We waited 4 and a half hours and didn't even get everything done. They did not offer a loaner. Cost almost $2 thousand dollars for this routine service. They have the wrong phone number and email--h everything done. They did not offer a loaner. Cost almost $2 thousand dollars for this routine service. They have the wrong phone number and email--have been trying for YEARS to get it changed. More

I needed a lot of work done on my Honda Accord. I was informed of all preventative maintenance that I needed. Scott and other service personnel answered all my questions, and the work was complete I was informed of all preventative maintenance that I needed. Scott and other service personnel answered all my questions, and the work was completed in less time than was estimated. More

From making the appointment to the actual appointment, service was first class. Everyone was very nice. service was first class. Everyone was very nice. More

The people at victory Honda are always very nice and my repairs are always very punctual and timely repairs are always very punctual and timely More

Scott was very helpful. He informed me of any preventative maintenance needed. He informed me after service was provided. He informed me of any preventative maintenance needed. He informed me after service was provided. More

Been going there many years and they are always friendly and professional. Always been very satisfying. and professional. Always been very satisfying. More

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