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Victory Hyundai

AUSTINBURG, OH

Overview
Reviews
Vehicles
4.6
135 Reviews
We get it – there are tons of places you can go to buy a car around Austinburg. But if you’re after a Hyundai dealership that’s known for top-notch cars and friendly, reliable service, Victory Hyundai is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Ashtabula, Geneva, Madison, Orwell, or Austinburg, we’re here to make you feel right at home.
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2990 GH DRIVE

AUSTINBURG, OH

44010

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Showing 135 reviews

August 24, 2026

In and out in half an hour. Replaced defective part,washed vehicle,no charge. Everyone at service desk was very pleasant! More

by BCLAYCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
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Aug 24, 2026 -

Victory Hyundai responded

Hearing that we got you in and out in half an hour, replaced the part, and washed your Santa Cruz at no charge means a lot to our service team. Tina and our service desk appreciate your kind words. Derrick Keller General Manager derrick.keller@victory440.com

August 21, 2026

Great service and very professional staff. My car is always returned to me cleaner than it was when I dropped it off. Very knowledgeable and always quickly addresses any concerns I have. More

by dantejbattles67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
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Aug 21, 2026 -

Victory Hyundai responded

Your note about your Kona coming back cleaner after every service appointment shows how much we care about those finishing touches. Hearing that our team addresses your concerns promptly and maintains a professional approach means a lot to us. Derrick Keller General Manager derrick.keller@victory440.com

May 05, 2026

Top notch head to toe! Everything went smoothly and everyone was wonderful! Will definitely come to this dealership for future services! More

by dandougherty80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
Print
May 05, 2026 -

Victory Hyundai responded

Thank you for sharing how smooth your Hyundai Santa Fe service was from start to finish. We’re glad our team provided a welcoming experience every step of the way. We look forward to caring for your Santa Fe again in the future. Derrick Keller General Manager derrick.keller@victory440.com

May 03, 2026

It was on time, took about sn hour and everything I wanted done was accomplished. Even got a car wash. More

by suzannetamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Keller
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May 04, 2026 -

Victory Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Derrick Keller General Manager derrick.keller@victory440.com

May 02, 2026

We have purchased 2 new cars from them over the last few years. The last service experience was terrible. After arguing with service dept. to rectify the situation they finally gave in and "fixed" the issue More

by DNAMAPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Swartz
Print
May 07, 2026 -

Victory Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around. Derrick Keller General Manager derrick.keller@victory440.com

April 19, 2026

Great service and a pleasant surprise of a $25 Amazon gift card for the $50 coupon I turned in. More

by Leben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
Print
Apr 19, 2026 -

Victory Hyundai responded

We’re thrilled to hear you enjoyed our service and the surprise gift card. Tina was happy to include the gift card with your coupon. Thank you for entrusting us with your Hyundai Santa Cruz; we look forward to assisting you again. Derrick Keller General Manager derrick.keller@victory440.com

April 17, 2026

Very professional & efficient Clean waiting area complimentary snacks and beverages Great customer service and great staff More

by chrisrussell48
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 17, 2026 -

Victory Hyundai responded

Delighted to hear that our team provided professional and efficient service for your Hyundai Tucson and that the clean waiting area with snacks and beverages made your visit comfortable. We appreciate your kind feedback and look forward to helping you again. Derrick Keller General Manager derrick.keller@victory440.com

April 13, 2026

Jeanie was wonderful, she did a great job. I was disappointed that I had to wait so long for the paperwork. I paid for the car a week prior and asked to have everything ready since I had a l More

by stacey29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Schmucker
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Apr 14, 2026 -

Victory Hyundai responded

It's great to hear that Jeanie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Victory Hyundai! Derrick Keller General Manager derrick.keller@victory440.com

April 12, 2026

Very friendly and they make you feel special. Very knowledgeable and they work with you More

by majorsmanning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Pertz
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Apr 12, 2026 -

Victory Hyundai responded

We’re delighted to hear that you found the team friendly, attentive and knowledgeable throughout your purchase. Congratulations on your new Hyundai and thanks for sharing your experience. Derrick Keller General Manager derrick.keller@victory440.com

March 30, 2026

Great sevice. Wonderful people in service department. Have passed the word on to friends and acquaintances! More

by WALKERSCOTTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryen, Tina Swartz
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Mar 30, 2026 -

Victory Hyundai responded

We appreciate your kind words about our service department. Tina and the team are thrilled you had a positive experience with your Hyundai maintenance and appreciate you recommending us to others. We look forward to serving you and your friends on your next visit. Derrick Keller General Manager derrick.keller@victory440.com

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