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Victory Hyundai

AUSTINBURG, OH

4.6
123 Reviews
We get it – there are tons of places you can go to buy a car around Austinburg. But if you’re after a Hyundai dealership that’s known for top-notch cars and friendly, reliable service, Victory Hyundai is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Ashtabula, Geneva, Madison, Orwell, or Austinburg, we’re here to make you feel right at home.
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2990 GH DRIVE

AUSTINBURG, OH

44010

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Showing 123 reviews

March 25, 2026

Everyone was polite and helpful. The waiting area was clean and relaxing. Facility waiting room offered snacks and drinks More

by schrocka
Recommend Dealer
Yes
Mar 25, 2026 -

Victory Hyundai responded

It’s wonderful to hear our team was polite and helpful during your visit. We’re glad the clean waiting area and available refreshments made your time more comfortable. Thank you for choosing Hyundai for your service and we look forward to assisting you again. Derrick Keller General Manager derrick.keller@victory440.com

March 23, 2026

Excellent Everyone was very nice The waiting room was very clean They offered snacks fruit water and coffee that was very nice and also they had popcorn that looked delicious More

by Cherylgoebel83
Recommend Dealer
Yes
Mar 24, 2026 -

Victory Hyundai responded

Thanks, Cheryl, for sharing your thoughts about your experience with Victory Hyundai. We appreciate your business and hope to see you again soon! Derrick Keller General Manager derrick.keller@victory440.com

March 12, 2026

The service team has always been so nice and keeps you updated on your vehicle. More

by MYTIA352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hasan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Victory Hyundai responded

We appreciate you noting our service team’s friendly approach and timely updates during your Hyundai Santa Fe service. We’re glad this consistency makes your visit smoother. We look forward to servicing your Santa Fe again. Derrick Keller General Manager derrick.keller@victory440.com

March 07, 2026

Completely missed the entire problem with my vehicle, missed diagnosed and absolutely undereducated on what I came in for More

by esbrighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Swartz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Victory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Derrick Keller General Manager derrick.keller@victory440.com

March 02, 2026

Always friendly Always clean Everyone is always kind and helpful. They listen and hear concerns More

by KSHEVCHIK
Recommend Dealer
Yes
February 24, 2026

The sales lady was very helpful and polite. She did get my E-mail address wrong creating problems setting up an account but it didn't take too long to straighten it out. More

by vnv19701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Schmucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

we were very impressed with the polite and knowledgeable persons we dealt with. Also very happy there was NO pressure at any time More

by BNBSCHULZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Macena, Ingrid Slaughter
February 17, 2026

Ian was super accommodating and nice. He did not pressure me at all and it took me a long time to decide. More

by VALERIEAHEIL
Recommend Dealer
Yes
Employees Worked With
Ian
February 04, 2026

Service was performed as expected, didn't take long. Dealership was extremely clean and comfortable. They also had no problem with me rescheduling due to weather. More

by mes3321
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2026

It took 9 days(7 work days)to diagnose and order backing camera. Wife verbally approved(spoke to very nice front desk person, Ryen, via phone)and said to go ahead with recommendations(included wipers and fi More

by SCRILLA1998
Recommend Dealer
Yes
Employees Worked With
Ryen
2
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