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Victory Hyundai - Service Center

AUSTINBURG, OH

4.5
26 Reviews

26 Reviews of Victory Hyundai - Service Center

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September 16, 2025

Took my in car in for service had a safety issue with it which they could not duplicate. No intension to purchase but felt unsafe with the vehicle. December to get rid of it. Sales person , Christian , t More

by PM2915
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Morris & Christian
September 10, 2025

I have always had great service from them and staff are very friendly. I would recommend them. More

by S.STRANMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

I am here on vacation from Florida and this is the best Hyundai I have gone to so far. Everything got done very quickly More

by 555christal
Recommend Dealer
Yes
Employees Worked With
Ryen sallee
August 20, 2025

Tina and Ryen at the service desk are this dealerships saving grace. While Hyundai is making decisions that are pushing customers away, they are busy keeping people satisfied. So grateful to both of the More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryen Salee
July 31, 2025

I was pleased with the pleasant people. Friendly and attentive. The service was done quickly. I was impressed an d will return for future work. More

by rnorris695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

The service is questionable as we have problems with noth mome and my wife's cars after going there. They fixed it both times. However they should be right the first time. More

by NOVOSEL092205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Service advisor was new to the job. He was very polite and enthusiastic. Pleasant guy. More

by SACWARNER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve the Sales Manager
July 29, 2025

Comfortable atmosphere, nice waiting area, Friendly Courteous fast ,no high pressure selling,most people find that annoying More

by rockwellsteve550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

The dealer works well with the customer. Service department worked well with me, being available on Saturday. More

by TURBOMAN1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Friendly staff, stays in contact with updates on car when work is being done. Very nice and clean facility. More

by DEBBIE24M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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