Victory Hyundai - Service Center

Service was great and not a long wait. Everyone was very friendly and helpful. Will purchase another Hyundai in the future. Everyone was very friendly and helpful. Will purchase another Hyundai in the future. More

Excellent on time service great greeting at the service center Dom Costello was knowledgeable and courteous took care of several issues that came to mind as I waited for the service. center Dom Costello was knowledgeable and courteous took care of several issues that came to mind as I waited for the service. More

The Hyundai service department did not fix the very issue I took it in to have repaired. This was after Victory bought the dealership and moved it to Austinburg. They did not enter our information correctly I took it in to have repaired. This was after Victory bought the dealership and moved it to Austinburg. They did not enter our information correctly into the system. My husband’s middle name was entered instead of his last. They entered his phone number incorrectly. Therefore they could not reach us when the part arrived. When they supposedly fixed it, I had to leave for 5 months with a broken car that I paid to have fixed. Now they will not refund me. They want me to go to another dealer in another state, pay them to fix it and let Victory know what the outcome is. I am saddened that they have destroyed my trust in Hyundai. More