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Victory Lane Ford, Inc.
Litchfield, IL
161 Reviews
Welcome to Victory Lane Ford, Proudly Serving the Greater Illinois Area
Here in the Litchfield IL area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Victory Lane Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Illinois drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Illinois with sales, selection, service, financing, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 161 reviews
March 11, 2024
Overjoyed! I felt heard and seen, such a great experience buying my first pre-owned. I felt heard and seen, such a great experience buying my first pre-owned. More
by young4ever_nichole
Employees Worked With
Helpful March 01, 2024
I always enjoy working with Dalton and Mike. They are always courteous and very helpful They are always courteous and very helpful More
by T.nobbe
February 28, 2024
Was very good. Very Professional. They really care about us. This is my second time doing business with you guys thank you!!!! Very Professional. They really care about us. This is my second time doing business with you guys thank you!!!! More
by Isidrogrc58
Employees Worked With
February 28, 2024
Had a great experience buying a Bronco working with Dalton. He is friendly and very helpful and easy to work with. He was very responsive in scheduling a test drive and with follow up questions befo Dalton. He is friendly and very helpful and easy to work with. He was very responsive in scheduling a test drive and with follow up questions before and after the sale. The purchase process was easy and not high pressure at all. Victory Lane Ford was further for us than a dozen other dealers but was well worth the drive given our great experience and we would do business with them again! More
by Mtwalsh367
February 27, 2024
I felt very comfortable buying a car from victory Lane. Masen was awesome. Will definitely purchase from them again Masen was awesome. Will definitely purchase from them again More
by copperbella1
February 27, 2024
Picked up and delivered by Mike, appreciate the great service. Always willing to help me out. service. Always willing to help me out. More
by saerse
Verified CustomerEmployees Worked With
February 26, 2024
Great service staff, terrible service department way overcharged. Three hundred sixty dollars service charge to transfer mud Flaps ridiculous Doesn't honor website prices either ridiculous. overcharged. Three hundred sixty dollars service charge to transfer mud Flaps ridiculous Doesn't honor website prices either ridiculous. More
by TRAYLOR-79
Employees Worked With
February 25, 2024
Sales person was great. That's about as far as it went. All service related items way over priced. Purchased 2 vehicles with this dealer won't be back because of service pri That's about as far as it went. All service related items way over priced. Purchased 2 vehicles with this dealer won't be back because of service prices. Simple accessory install crazy Labor prices I really can't believe Ford can get away with that. Someone from Ford, please call would love to talk. More
by TRAYLOR-79
Employees Worked With
February 24, 2024
service department clean all the employees are polite and courteous. the work they do is excellant courteous. the work they do is excellant More
by RICEV1956
February 20, 2024
Everybody was very helpful and easy to get along with, and quick to smile. This is my second new vehicle from victory Lane and I think you guys just keep getting better. Thank you. and quick to smile. This is my second new vehicle from victory Lane and I think you guys just keep getting better. Thank you. More
by Kblack186
