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Victory Lane Ford, Inc.
Litchfield, IL
162 Reviews
Welcome to Victory Lane Ford, Proudly Serving the Greater Illinois Area
Here in the Litchfield IL area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Victory Lane Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Illinois drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Illinois with sales, selection, service, financing, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 162 reviews
February 06, 2024
Great experience. Everyone was very nice and helpful. I did the valet service and they sent me a message when my truck was back. Everyone was very nice and helpful. I did the valet service and they sent me a message when my truck was back. More
by HEMANN_22
Verified Customer
Helpful February 03, 2024
The staff is Friendly, courteous, knowledgeable, helpful and go the extra mile to make sure your vehicle gets the best service. and go the extra mile to make sure your vehicle gets the best service. More
by PYUDINSKY
January 24, 2024
Always great service with attention to detail. The only place I will take my vehicles. The only place I will take my vehicles. More
by kropakr
January 08, 2024
Cannot seem to find the problems and fix them. Trouble with both mirrors right at the start... same problem, but they didn't replace the second motor until it was time to charge us? Still haven't Trouble with both mirrors right at the start... same problem, but they didn't replace the second motor until it was time to charge us? Still haven't fixed the problem with the tones. Can't trust that they've fixed the problem with the ignition and the acceleration and the navigation screen went blank AGAIN even though they've had it in service twice for that problem already. More
by bjjet
Employees Worked With
Other Employees :
Nikki (service) one star
January 06, 2024
Mason and the entire experience was awesome. I really love my new car and will recommend to everyone. I really love my new car and will recommend to everyone. More
by palmerblevins
Employees Worked With
Other Employees :
Mike Thompson, Dominic Ruppert
January 02, 2024
Masen was a pleasure to work with. He was knowledgeable on the product and the market conditions. He was prompt to troubleshoot our new technology in the vehicle and set up us. He was knowledgeable on the product and the market conditions. He was prompt to troubleshoot our new technology in the vehicle and set up us. More
by mhami3077
January 02, 2024
Masen is a great salesman. He is very honest, straightforward, and provides great service. Highly recommended! He is very honest, straightforward, and provides great service. Highly recommended! More
by brazachmaci3
Employees Worked With
January 02, 2024
Mason did a great job working with me and keeping me informed about the vehicle informed about the vehicle More
by shortbre
Employees Worked With
December 31, 2023
Mason was very good with answering all my questions. The second time I returned Mason was off that day and Dominic was also very knowledgeable. I give customer service an A plus. I would definitely buy The second time I returned Mason was off that day and Dominic was also very knowledgeable. I give customer service an A plus. I would definitely buy from this dealership again. More
by Requirednurse2
December 30, 2023
The dealership was well maintained and clean. Masen was very friendly and knowledgeable. Justin did a good job explaining everything. Masen was very friendly and knowledgeable. Justin did a good job explaining everything. More
by jjmsberry
