Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Lane Ford, Inc.
Litchfield, IL
215 Reviews
Welcome to Victory Lane Ford, Proudly Serving the Greater Illinois Area
Here in the Litchfield IL area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Victory Lane Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Illinois drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Illinois with sales, selection, service, financing, and much more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 215 reviews
August 04, 2024
Mason was very professional and was not pushy with his presentation. If we said no it was no. Didn’t try to force anything on us. Thanks mason for a good experience of buying a new vehicle presentation. If we said no it was no. Didn’t try to force anything on us. Thanks mason for a good experience of buying a new vehicle More
by kingpinxxx300
Verified Customer
July 04, 2024
All are a great bunch of people that were always willing to accommodate. The overall experience was great. The surroundings were nice and a pleasant place to purchase a vehicle. Thank you! to accommodate. The overall experience was great. The surroundings were nice and a pleasant place to purchase a vehicle. Thank you! More
by PCOLROYD
June 17, 2024
The service was great! Everyone was very nice and polite. It was a very pleasant experience. Everyone was very nice and polite. It was a very pleasant experience. More
by JasonS
June 16, 2024
Everyone was very nice and polite. It was a very pleasant experience. Would definitely return when needing another car or truck to purchase. It was a very pleasant experience. Would definitely return when needing another car or truck to purchase. More
by grosefam
June 05, 2024
The staff are always friendly and helpful. The decision to buy a new vehicle is weighed heavily on the service they can provide and is reasonably priced. The decision to buy a new vehicle is weighed heavily on the service they can provide and is reasonably priced. More
by tomr5
Employees Worked With
April 27, 2024
The service was great! The pick up and delivery service makes it much easier on me. The pick up and delivery service makes it much easier on me. More
by JHUGS
Employees Worked With
April 12, 2024
I am very pleased with the service I received from the Litchfield location. I appreciate the accommodations set in the waiting areas, it makes the wait pleasant. Litchfield location. I appreciate the accommodations set in the waiting areas, it makes the wait pleasant. More
by glynntam000
Employees Worked With
Other Employees :
A female from the Service Dept is who helped me from start to finish.
April 06, 2024
Messed up the title documentation which made it difficult to register the car. But dealership was willing to make it right and worked with me. to register the car. But dealership was willing to make it right and worked with me. More
by Wh
Employees Worked With
March 29, 2024
Masen was very attentive and listened to our wants and needs. We were able to get the vehicle we wanted at a price that worked for us. needs. We were able to get the vehicle we wanted at a price that worked for us. More
by William
Employees Worked With
March 26, 2024
Nicky was great to work with. She kept me informed throughout the process. Even though it took a bit longer than originally estimated the cost quoted was honored. I highly recomme She kept me informed throughout the process. Even though it took a bit longer than originally estimated the cost quoted was honored. I highly recommend going to Victory for service. More
by lokki1999
Employees Worked With
Nicky. She gets 5 stars
