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Victory Lane Ford, Inc. - Service Center

Litchfield, IL

4.7
64 Reviews

64 Reviews of Victory Lane Ford, Inc. - Service Center

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December 02, 2023

The staff was friendly, courteous, knowledgeable and efficient. Completed my oil change in a timely manner. More

by PYUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Knowledgeable, quick service. Good work, Good Work. good Work, good work, good work good work More

by herb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Renfro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Masen Dilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Dossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thompson, Dominic Ruppert
November 29, 2023

Everything was done as expected. Everything was done as expected. Everything was done as expected. More

by TIMGARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Josh and Bill always take good of me and my vehicles. Word word word word. More

by dondowning884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

Always recieve excellent service. Great people who are always ready to help. High quality Knowledgeable staff. More

by vlubrant51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Great communication! Explained the process they went to to find the problem...got my truck is quick..the problem seems to be resolved so far More

by j1954547578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicky
October 31, 2023

Quick service lane is very handy for regular maintenance. Got me in and out whit what I needed. More

by patmel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Express service was very good. Got in right away. Service was courteous and friendly. Thanks! More

by ROGERNIEHAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

I've been taking my Expedition for service at the Quik Lane for several years now. Josh and Bill have always been very polite and professional. Their technicians do a thorough job and have alerted me to More

by parrishdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hogan
October 11, 2023

Thank you for the quick and efficient service. I will definitely use Quik Lane again. More

by kadamson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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