Victory Mazda San Leandro
San Leandro, CA
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We bought a new Mazda from Victory Mazda. Tommy worked with us to go though the options and discuss the features that Mazda and the car provide. Everyone at the dealership was super friendl Tommy worked with us to go though the options and discuss the features that Mazda and the car provide. Everyone at the dealership was super friendly. More
We are pleased with the excellent service we received. They worked with us to get us the best deal. Daniel our sales person was great! Highly recommend Victory Mazda. They worked with us to get us the best deal. Daniel our sales person was great! Highly recommend Victory Mazda. More
On 10/02/2025, I came in for service and was previously quoted $600 for a 40k maintenance package. Upon arrival, the price presented was roughly double. To reduce the cost, I had items removed and the tota quoted $600 for a 40k maintenance package. Upon arrival, the price presented was roughly double. To reduce the cost, I had items removed and the total came down to about $800. The experience felt like a bait-and-switch, and I reflected that in the post-visit survey feedback. Most recent visit (02/19/2026) - upsell pressure and unprofessional interaction On 02/19/2026, I scheduled service for an oil change and new tires. At the start of the visit, the advisor immediately attempted to add additional services/options that I did not request. When I referenced the prior pricing experience and declined the additional items, the advisor became unprofessional in response to my decision not to approve the upsold services. As a result, I canceled the service and left. I then went to Dublin Mazda, where I had a much better experience. More

