Victory Mazda San Leandro

I am happy with the service I received from Victory Mazda. The staff was friendly and communicated effectively regarding repairs needed for my vehicle. The dealership provided internet and a work are Mazda. The staff was friendly and communicated effectively regarding repairs needed for my vehicle. The dealership provided internet and a work area for me while I my car was being repaired. More

They forged my signature on the loan agreement and everywhere you call can’t help you with it everywhere you call can’t help you with it More

Everything looks good. Hamdi was very professional and nice to explain all my questions and provides all I need Hamdi was very professional and nice to explain all my questions and provides all I need More

Friendly, explained everything that was going to be done. Got back to me when things needed attention. Car feels great now. Got back to me when things needed attention. Car feels great now. More

I would absolutely. Great service and amazing staff who are incredibly personable and committed to their clients Great service and amazing staff who are incredibly personable and committed to their clients More

Excellent as always. Very professional and attentive. We always bring our car here for maintenance. They do a thorough and informed service. Work completed in a timely Very professional and attentive. We always bring our car here for maintenance. They do a thorough and informed service. Work completed in a timely manner More

Great experience , follow through the request. timely and actively listens to the need of the customer. timely and actively listens to the need of the customer. More

I made an appointment in person for the next day. I was told that it wouldn't take long, so I waited in the waiting area which was very neat and clean. Then I decided to walk to Jack in the Box (whic I was told that it wouldn't take long, so I waited in the waiting area which was very neat and clean. Then I decided to walk to Jack in the Box (which was only 1/2 block away). By the time I finished my meal, I received a text msg that my car was done. The service was great. More

While the overall service is pretty good, I'm not happy with the up-sale for additional service recommendations. I took the list of items to an independent garage owned by a friend of mine. He told me that with the up-sale for additional service recommendations. I took the list of items to an independent garage owned by a friend of mine. He told me that most weren't necessary for about another 10,000 miles and that this was just an up-sale tactic. The additional cost of these services would have been $1,345 - some of which I could have gotten for much less. So my "yes" recommendation comes with a caveat. More

The service department was great! From the kind female voice on the phone. To Phay who has always been my service person. I love the video they send with the inspection. They exce From the kind female voice on the phone. To Phay who has always been my service person. I love the video they send with the inspection. They exceeded my expectation by completing my service the same day. More