Victory Mazda San Leandro

On 10/02/2025, I came in for service and was previously quoted $600 for a 40k maintenance package. Upon arrival, the price presented was roughly double. To reduce the cost, I had items removed and the tota quoted $600 for a 40k maintenance package. Upon arrival, the price presented was roughly double. To reduce the cost, I had items removed and the total came down to about $800. The experience felt like a bait-and-switch, and I reflected that in the post-visit survey feedback. Most recent visit (02/19/2026) - upsell pressure and unprofessional interaction On 02/19/2026, I scheduled service for an oil change and new tires. At the start of the visit, the advisor immediately attempted to add additional services/options that I did not request. When I referenced the prior pricing experience and declined the additional items, the advisor became unprofessional in response to my decision not to approve the upsold services. As a result, I canceled the service and left. I then went to Dublin Mazda, where I had a much better experience. More

5 Stars. Gramdy gets 5 Stars for professionalism, efficiency and he answered all of my questions. Gramdy gets 5 Stars for professionalism, efficiency and he answered all of my questions. More

Happy and satisfied with the service they provide me Very happy Very satisfied Thank you for providing a good service happy Very satisfied Thank you for providing a good service More

Even with an appointment for an oil change service took about 2.5 hours. Why even have an appointment. about 2.5 hours. Why even have an appointment. More

Friendly and thorough. Efficient. Expensive. I have no complaints except for the prices. I own two Mazda threes and maintenance has gotten very costly. Efficient. Expensive. I have no complaints except for the prices. I own two Mazda threes and maintenance has gotten very costly. More

Great Not much more to say right now sorry A b c d e f More

We had such a pleasant experience at victory Mazda! Everything was stress free from the moment we walked in the doors to the moment we drove away in our 2026 CX-90 phev! We are recommending our family Everything was stress free from the moment we walked in the doors to the moment we drove away in our 2026 CX-90 phev! We are recommending our family because they are looking at getting the same car we have. More

Tommy was fantastic and would definitely recommend working with him. He goes above and beyond for his customers working with him. He goes above and beyond for his customers More

He was very specify about everything. Very polite and knowledgeable Very attentive , good communications and it was nice to have my car ready within a reasonable time Very polite and knowledgeable Very attentive , good communications and it was nice to have my car ready within a reasonable time More

It was awesome especially I didn't have to wait fo 4 hours at the dealership and gave me a ride home and back hours at the dealership and gave me a ride home and back More