Victory Mazda San Leandro

Alex gave me a quiet office for the long wait, which I really appreciated. I’m hoping he resolved my tricky issues. really appreciated. I’m hoping he resolved my tricky issues. More

Great service once I arrived (although I had to wait at least 10 min since they were short-staffed). I was quoted an amount ($99) for an oil change over the phone, but was told it would be $148 once I arr least 10 min since they were short-staffed). I was quoted an amount ($99) for an oil change over the phone, but was told it would be $148 once I arrived. I did appreciate the intake worker respecting the coupons that I brought. I also appreciate the video of the multipoint inspection. More

Awesome people, great service, Danny and Manny really made the process super simple and rewarding!! made the process super simple and rewarding!! More

The people in the service dept are all great to work with. They sincerely care about their customers and make sure the issues are resolved. with. They sincerely care about their customers and make sure the issues are resolved. More

I decided I need to do something about getting a new vehicle on a whim, I put in an inquiry to the website and immediately got a call back. I was asked to come down as soon as possible and they even had vehicle on a whim, I put in an inquiry to the website and immediately got a call back. I was asked to come down as soon as possible and they even had the vehicle I was looking at ready to test drive as soon as I pulled up. The negotiations got a little tense but all in all it worked out and I was able to get a new vehicle and I am super thrilled. This meant a lot and I went to personally think Tommy for all the hard work and suffering through me being close to super annoying at times. More

The service I received in 5/13/25 was not done correctly: my Mazda 3 alignment was set to that of a CX-5. When Hamdi gave me the final paperwork & bill it included 2 colored printouts of the alignment ‘diagn my Mazda 3 alignment was set to that of a CX-5. When Hamdi gave me the final paperwork & bill it included 2 colored printouts of the alignment ‘diagnosis’ & adjustment. He didn’t take time to go over it slowly w/me nor did I look closely at it b4 leaving the service counter. If he & I had spent adequate time reviewing it, we would’ve realized the mechanic’s mistake (CX-5 vs Mazda3) and the alignment could’ve been corrected right then and there. This would’ve saved me the time & trouble of having to return several days later for a new appointment to get this problem fixed. I recommend that the service advisor thoroughly review all paperwork with the customer to make sure they understand & that their questions are answered. More

Customer service is always above and beyond. Phay from the service and parts department, provides excellent communication. Phay from the service and parts department, provides excellent communication. More

Great as usual. Knowledgeable, friendly, thorough and I always know I can trust the quality of the work. Knowledgeable, friendly, thorough and I always know I can trust the quality of the work. More

They made it so easy to find a car, even with not the best credit. They were accommodating, explained things well, were understanding, and were transparent. They have great perks for the car I bought, wh best credit. They were accommodating, explained things well, were understanding, and were transparent. They have great perks for the car I bought, which makes car life so much easier. Best dealership experience by far! More

Great experience pulled out all the stops compared to other dealers we visited that day other dealers we visited that day More