Victory Nissan of Dickson

Service depot is Rude and I do not believe them Any mechanics that my can tell me how a 2016 car with full car doc bought and paid for gets its scheduled service and doesn’t even make it home and a Any mechanics that my can tell me how a 2016 car with full car doc bought and paid for gets its scheduled service and doesn’t even make it home and a check engine light comes on, car starts shaking? The finally come out to the house and say it’s nothing we did it’s a coil pack no we do not have a loaner car, if we have a part we will come back and fix it. If not you will have to find a way to get it to town. I think It’s the VIP treatment. “Very inept personnel” my family has bought 7 cars from Victory Nissan of Dickson and this will be the last! Great way to treat a kid who works hard for her money.. Samantha Weatherspoon and Christian Tyrone More

Perfect Chelsea was as nice and commending as she could be a great asset to your business!!! I would definitely recommend anyone to come to Victory and do b Chelsea was as nice and commending as she could be a great asset to your business!!! I would definitely recommend anyone to come to Victory and do business with Chelsea great visit!!! More

New Victory Customer Victory Nissan West went above and beyond to put us in the vehicle I found online. Sales staff is amazing. I couldn't ask for a better dealership to w Victory Nissan West went above and beyond to put us in the vehicle I found online. Sales staff is amazing. I couldn't ask for a better dealership to work with! More

New car We had a great experience with Victory Nissan. Very friendly group of people, very helpful. This was the quickest I've ever purchased a new car. We we We had a great experience with Victory Nissan. Very friendly group of people, very helpful. This was the quickest I've ever purchased a new car. We were in and out in just about 2 hrs. Would highly recommend this dealership. More

Happy customer! Overall the best car buying experience ever! My salesman went above and beyond to get us out of the horrible situation we were in. I can't wait to pur Overall the best car buying experience ever! My salesman went above and beyond to get us out of the horrible situation we were in. I can't wait to purchase my next vehicle from Victory Nissan! More

Great experience Great experience! Jeremy and Jeff worked with me to get me the car I wanted for the price I wanted. Traded in and definitely traded up. Great experience! Jeremy and Jeff worked with me to get me the car I wanted for the price I wanted. Traded in and definitely traded up. More

Great Buy My family and I stopped to shop for a used car and were very happy with the service and price. We were able to find the perfect car for our needs. My family and I stopped to shop for a used car and were very happy with the service and price. We were able to find the perfect car for our needs. More

Excellent Customer Service Victory Nissan in Dickson, TN is excellent at customer service and are very professional. My wife and I will visit this dealership when we are ready Victory Nissan in Dickson, TN is excellent at customer service and are very professional. My wife and I will visit this dealership when we are ready for another vehicle. More

Always a positive experience Great experience at the Nissan dealer /service center in Dickson TN. Staff is always friendly and courteous. I appreciated their understanding on my l Great experience at the Nissan dealer /service center in Dickson TN. Staff is always friendly and courteous. I appreciated their understanding on my last maintenance trip in, I called as I was a few minutes late, with road construction and they were very kind and assured me they would take care of my car servicing. No problem. Great attitudes there! Very happy I purchased my car at Victory Nissan, Dickson TN. More

Horrible service department Scheduled an appointment for service on a company vehicle and gave them our account information (nation wide fleet management company), everything was Scheduled an appointment for service on a company vehicle and gave them our account information (nation wide fleet management company), everything was set. When I showed up the lady in the service department was rude and down right lazy. She refused to even look up my scheduled appointment and kept saying I have never heard of that company. I gave her the phone number for the company and she said that I would need to pay for the services and have even them reimburse me later. Another employee that was watching apologized after I walked out and stated that he sees this happen with her frequently and the service manager does nothing about it. A manager from the company came in to try and fix it, they said they would get everything set up and give him a call in the morning. No call the next morning or at all. Why would a service department turn down services for a fleet of Nissan trucks? The lady that works as a service advisor needs to find a new line of work, someshing that does not require interaction with people or services. She wasted personal time company time and money for all parties involved. More