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Victory Nissan of Dickson - Service Center

Dickson, TN

4.7
90 Reviews

90 Reviews of Victory Nissan of Dickson - Service Center

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March 17, 2025

I was greeted upon arrival of my scheduled appointment. My service consultant listened to my concerns and understood what I needed. The service was performed while I waited. It took 1 hour and30 minute More

by tina.barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Victory Nissan of Dickson responded

Tina.barber, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Victory Nissan Of Dickson. We look forward to your next visit! Take care and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

March 08, 2025

Our service was amazing. She’s is very good at her job. Will go to her ever time no one else. More

by RTIDWELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Victory Nissan of Dickson responded

Rtidwell0, we're happy you found our staff to be so supportive during your experience here at Victory Nissan Of Dickson. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Victory Nissan Of Dickson! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

March 08, 2025

The service employee did inform me of how many DOC's I had left which I needed to know. More

by darrell17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New employee
Mar 12, 2025 -

Victory Nissan of Dickson responded

Darrell17, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

March 05, 2025

Every time I have brought my vehicles here for service they take care of my needs. Service department has always been courteous, friendly, efficient, and knowledgeable. More

by Repeat customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Budzious
Mar 09, 2025 -

Victory Nissan of Dickson responded

Hi Repeat Customer, thank you for taking the time to leave a review for us at Victory Nissan Of Dickson. We're happy we could meet your expectations and provide a wonderful experience! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

March 05, 2025

Another Great experience! Knowledge, courteous, and quick! Everyone was great and friendly! Def will be coming back! More

by jdchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Victory Nissan of Dickson responded

Jdchristian, thank you for your kind review; we are happy to pass along your comments to the team here at Victory Nissan Of Dickson! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

March 02, 2025

Friendly and very informative about my car. Car salesman Jeff Jones replied about concerns I had with my car More

by wesfosterc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Victory Nissan of Dickson responded

Wesfosterc, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Victory Nissan Of Dickson! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 28, 2025

This was my first service at this location. Service rep was very nice. I waited and the service did not take a very long time to complete. My only issue/complaint/disappointment was that when I More

by mary_womack
Service Time
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Victory Nissan of Dickson responded

Hello Mary_womack, thank you; we appreciate your feedback! We are very pleased to hear your first service with us excellent! We sincerely apologize for not being able to provide the fullest experience we would like to because our car wash has been down awhile due to discontinued parts. Thank you for taking the time to provide honest feedback. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 26, 2025

The service center is very friendly and helpful. Everything was explained in a manner that a person who does not know the terminology would understand. I have always had very good service from the s More

by EC6462484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Victory Nissan of Dickson responded

Ec6462484, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Victory Nissan Of Dickson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 24, 2025

Love the service I get at Victory. Best ever. Thank you to all who helped me that day. You are all exceptional!! More

by PRINGLE-61172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Victory Nissan of Dickson responded

Pringle-61172, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Victory Nissan Of Dickson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 21, 2025

The service department was great to work with keeping us informed of the repair progress. More

by tcsmith1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer and Kailey
Feb 24, 2025 -

Victory Nissan of Dickson responded

Tcsmith1089, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! Have a great weekend! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

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