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Victory Nissan of Dickson - Service Center

Dickson, TN

4.7
90 Reviews
Call Service Center (615) 716-0150

90 Reviews of Victory Nissan of Dickson - Service Center

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February 20, 2025

Fast and friendly service called several times to make sure I was aware of progress More

by pam1958nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer in service dept
Report | Print
Feb 23, 2025 -

Victory Nissan of Dickson responded

Pam1958nicholson, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Victory Nissan Of Dickson! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 20, 2025

Excellent Service! I received my vehicle much sooner than expected after repairs. The young lady at the front desk was very helpful and professional, sorry I cannot rem More

by CASTILLOWROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Reddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Victory Nissan of Dickson responded

Castillowroy, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Victory Nissan Of Dickson! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 12, 2025

Excellent service. Kaitlyn is always very helpful. Got me in and out for my appointment in an hour. More

by gballetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Rector
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Feb 17, 2025 -

Victory Nissan of Dickson responded

Gballetto, thank you for your kind words and this wonderful review! We are delighted to hear that Kailey is always so helpful, and that she got you in and out in a timely manner! Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 07, 2025

Service Department people are awesome! Took the time to answer my questions and concerns. Great experience. More

by Goodtoknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Victory Nissan of Dickson responded

Hi Goodtoknow, we are very happy to have provided you with such a positive experience, and that you found our Service team dedicated to making sure your questions and concerns were addressed to your satisfaction. Thank you for taking the time to share your experience and high rating! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

February 02, 2025

Good service, just disappointed something was missing from our keychain once vehicle was picked up after service. More

by Angela shewmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Victory Nissan of Dickson responded

Hi Angela Shewmaker, we regret to hear that you are displeased with part of your recent experience with us. We will of course still keep an eye out for what you informed us was missing from your keychain, with the hopes that eventually it can be located and returned to you. Thank you for taking the time to provide honest feedback. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 29, 2025

The service department folks are wonderful. Worked with me on what service my truck needed and took care of it in a timely manner. Getting service at Victory has always been an easy and pleasan More

by TOESINTHEWATER6062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Victory Nissan of Dickson responded

Toesinthewater6062, thank you for your kind words and this wonderful review! We are delighted to hear of your wonderful experience with our team! Thank you for taking the time to let us know how we did. We look forward to your next visit! Have a wonderful weekend! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 21, 2025

Service department staff are friendly and helpful. Oil change and tire rotation and multi point vehicle inspection was completed. Service was done in a timely manner. Spencer greeted me at my vehi More

by tina.barber
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
Jan 21, 2025 -

Victory Nissan of Dickson responded

Tina.barber, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Victory Nissan Of Dickson. I will also make sure to pass along your kind words and high praise to Spencer about your wonderful experience with him and our Service department. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 21, 2025

Spencer and the technicians always make my experience a breeze. Amazing hospitality from the service department. More

by dedewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
Jan 24, 2025 -

Victory Nissan of Dickson responded

Dedewest, we're delighted to hear of excellent visit and that you found our staff to be so supportive during your experience here at Victory Nissan Of Dickson. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 20, 2025

Fit in for oil change and tire rotation. Out within an hour. They let me take my dog inside instead of waiting in the cold. More

by dgarrison69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Victory Nissan of Dickson responded

Hi Dgarrison69, we are very happy to have provided you with such a positive experience! We love seeing our four legged customers as well! Thank you for taking the time to let us know how we did. See you both next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 19, 2025

Excellent service department. We get in and out of there very easily. Spencer is very helpful and knows our vehicle. More

by MARSHA_SHILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
Jan 21, 2025 -

Victory Nissan of Dickson responded

Hi Marsha_shilts, we are very happy to have you stop by to see us and that Spencer has provided you with such a positive experience! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

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