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Victory Nissan of Dickson - Service Center

Dickson, TN

4.7
90 Reviews

90 Reviews of Victory Nissan of Dickson - Service Center

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January 19, 2025

Service department was very courteous and timely. Appt was on time and all expectations were met More

by dhemphill4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Reddon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Victory Nissan of Dickson responded

Hello Dhemphill4, thank you; we appreciate your feedback! We look forward to your next visit! Have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 19, 2025

Trust worthy and very experienced with what they do. They care about the customer and their concerns More

by RANDALL632016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey Rector
Jan 21, 2025 -

Victory Nissan of Dickson responded

Randall632016, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 19, 2025

They do a good job but this time my appointment was at 2pm, my car finally made it back there at 3pm, and got done at 345pm, I made it there at 140pm it is usually much better, and faster More

by charnocklove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Victory Nissan of Dickson responded

Charnocklove, we really appreciate your feedback! We apologize that you experienced a longer than normal wait time, and sincerely hope that your next visit with us is the top notch service visit that we strive to provide our customers every time. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 15, 2025

Very kind and efficient. Had me in and out in no time with an oil change and rotation More

by elephantshoe42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Victory Nissan of Dickson responded

Elephantshoe42, thank you for sharing your positive experience! Until the next time we meet, take care! Have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 10, 2025

Yesterday had the multiply point inspection, had a flat tire on the way home. Went through all that hassel just to find out the valve was loose inside valve stem, WOW how do you like that for the multip More

by mikecarden
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Victory Nissan of Dickson responded

Mikecarden, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please don't hesitate to reach out if there's anything additional we can do for you. Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 09, 2025

Kaley Rector was very helpful and professional. She was knowledgeable and friendly. I appreciated the ride home while my vehicle was serviced. More

by cgbryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey Rector
Jan 14, 2025 -

Victory Nissan of Dickson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 09, 2025

Great customer service , keep time as promised and get the job done on time I am happy with the services More

by JOHNNYMUTHTAING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Victory Nissan of Dickson responded

Hi Johnnymuthtaing, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 09, 2025

Prompt service for my car’s dead battery. Also performed 45000 mile service including replacement of transmission fluid. More

by blackburn770
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Jan 10, 2025 -

Victory Nissan of Dickson responded

We appreciate your positive review about your recent experience with us! Thank you for taking the time to share your rating! We look forward to your next visit with us! Have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 06, 2025

We would leave 0 stars if possible. We got terrible service and the workers are very rude. More

by chrisburgess521
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Compton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie
Jan 08, 2025 -

Victory Nissan of Dickson responded

We are disappointed to learn of your experience here at Victory Nissan Of Dickson, but will take this opportunity to improve. Have a wonderful day. Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 05, 2025

Very easy to deal with. They took care of everything from start to finish with my warranty company. More

by jsumerour94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Victory Nissan of Dickson responded

Hi Jsumerour94! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

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