Victory Nissan of Mechanicsville

Routine maintenance It was quick and everyone was really friendly. I like this location and all of the staff. I give them 2 thumbs up for servicing. It was quick and everyone was really friendly. I like this location and all of the staff. I give them 2 thumbs up for servicing. More

Awsome Very helpfull worked with u went above a beyond good all around will come back. The owner the awsome never meet that took personally interest actuall Very helpfull worked with u went above a beyond good all around will come back. The owner the awsome never meet that took personally interest actually care about me and the wife and also with employees More

Service Review I got a remainder text message on Friday saying my appointment was at 11am on Saturday. Instantly I called the dealership because I had confirmed with I got a remainder text message on Friday saying my appointment was at 11am on Saturday. Instantly I called the dealership because I had confirmed with someone the week before my appointment would be at 8am on Saturday. I called and spoke with Michelle and she ensured me that they would take care of me and for me to arrive at 8am for my oil change. Saturday morning I arrive at 7:50am and there for 7 cars ahead of me. I just knew that I would be here for several hours waiting for an oil change. My advisor was Rebecca, she assured me that I would be out within an hour and not to worry. I wasn’t quite convinced but I said I would wait for an hour and call a ride at 9am if I was still waiting. At 8:45am Michelle came to the lobby and asked for Ms. Jones. She wanted my meet me in person and make sure I was taken care of and also wanted to let me know my car was ready. I confirmed my car to ensure they had the right person and I couldn’t believe that my car was ready in such a timely manner. She confirmed that it was me and that my car was ready. I couldn’t thank Michelle and Rebecca enough for keeping their promise of getting me out in an hour with an oil change and a car wash. These ladies are truly the definition of exceptional customer service. Thank you Michelle and Rebecca!! More

Awesome service Lowest prices around and great customer service. When you shop here you can really tell they care about their customers. Austin went above and beyond, Lowest prices around and great customer service. When you shop here you can really tell they care about their customers. Austin went above and beyond, even introducing me to the owner of the dealership, Ed. Everyone was friendly and thorough throughout the entire process. More

Excellent The salesman was very knowledgeable about everything and well manored. He explained everything to me in detail and even programmed my phone to the car The salesman was very knowledgeable about everything and well manored. He explained everything to me in detail and even programmed my phone to the car for me before I left. More

Awesome I experienced a great service with Tod. He knows his customers. He also knows his knowledge about all the vehicles and what is necessary and what isn' I experienced a great service with Tod. He knows his customers. He also knows his knowledge about all the vehicles and what is necessary and what isn't. More

Courteous efficient service Alwaya greeted promptly upon arrival. Friendly and knowledgeable staff. Thorough review of service needs and estimate of charges. There is a comfort Alwaya greeted promptly upon arrival. Friendly and knowledgeable staff. Thorough review of service needs and estimate of charges. There is a comfortable waiting area. Car usually gets a quick wash....which it usually needs! It has been a pleasure using this dealership. More

Good Service Good location, friendly staff. On yime service, good waiting area. Offer uber ride to close by location for coffee, nai salon visits or food. Overall Good location, friendly staff. On yime service, good waiting area. Offer uber ride to close by location for coffee, nai salon visits or food. Overall great experience More

VIP service through transition Thank you Hart Nissan for continuing the VIP service I have been getting for my Vehicle. I was concerned when I heard of the changes. Im no longer con Thank you Hart Nissan for continuing the VIP service I have been getting for my Vehicle. I was concerned when I heard of the changes. Im no longer concerned. Thank you for the excellent service More

They were excellent Today I received my first oil change. Thrmey were fast and provided me with great service.i wasn't expecting to get a car wash! Today I received my first oil change. Thrmey were fast and provided me with great service.i wasn't expecting to get a car wash! More