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Hart Nissan - Service Center

Mechanicsville, VA

4.2
463 Reviews

463 Reviews of Hart Nissan - Service Center

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October 26, 2018

Excellent service I was greeted upon arrival and everything was very smooth from the start. I sat in a comfortable space and enjoyed the coffee and donuts that were pro More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Thrower
October 26, 2018

Very pleading I chose the five stars because my visit was very pleasant thanks for tje coffee/doughnuts/free water. I would lime to be offered floor covrring to p More

by ANDERSONLINDA38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle , Scott Batwinas
Nov 01, 2018 -

Victory Nissan of Mechanicsville responded

Thank you so much for the wonderful review! We're so pleased your visit with us exceeded your expectations!

October 25, 2018

Exceptional service Local car repair shops are not in accordance with national shop service standards, so I can say value and excellence such as Nissan represents is clea More

by TAPESTRY1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Aldgren
Oct 26, 2018 -

Victory Nissan of Mechanicsville responded

Thank you so much for the wonderful review! We're so happy to have you in our Hart family!

October 25, 2018

I’ll Be Back My first visit to Hart Nissan was excellent. It was a service visit beacause my “Service Engjne Soon” light came on. I was greeted with a smile. Th More

by ELIZABETH.DARDZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Stillings
Oct 25, 2018 -

Victory Nissan of Mechanicsville responded

Sorry to hear you were having car troubles but we're glad to hear Rebecca was able to get you back on the road with a smile! Thank you for being part of the Hart family!

October 25, 2018

Service Hart Nissan is by far the best. Scheduling a service appointment online is convenient. I made an appointment for a VA state inspection and a recall. T More

by JOHNSONBM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Adelgren, Paul Woods
Oct 25, 2018 -

Victory Nissan of Mechanicsville responded

We apologize your visit with us took a little longer than normal but we're glad Paul was able to make it right. Happy the online scheduling worked well for you and we look forward to really exceeding your expectations at your next visit! Thanks for being part of the Hart family!

October 24, 2018

Quality service From the service advisor to the service rendered I think the service was great Every detail was explained and I chose What service i wanted performe More

by CKELSH8
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Woods
Oct 25, 2018 -

Victory Nissan of Mechanicsville responded

Glad Paul was able to give you all the information you needed regarding your service! Thank you for being part of the Hart family!

October 24, 2018

Got done in a timely manner I'm glad they got the oil change done quickly, but I did feel like they were trying to sell me on additional services, but I feel like that about all More

by LOV4BASBAL2
Recommend Dealer
Yes
Employees Worked With
Katie
Oct 26, 2018 -

Victory Nissan of Mechanicsville responded

We're glad you were able to get in and out quickly during your service visit! We apologize you feel we want to sell you unnecessary services on your vehicle - we go by your vehicle's recommended maintenance schedule to ensure your vehicle is always at peak performance! If you ever have any questions regarding recommended services please feel free to give us a call or swing by and we can address any concerns you may have! Thank you for being part of the Hart family!

October 23, 2018

Absolutely amazing I came to Hart Nissan, with a few questions regarding my vehicle. That’s were Janelle stepped in! She answered all of my questions promptly and with h More

by BIRCHZACKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle
Oct 25, 2018 -

Victory Nissan of Mechanicsville responded

Thanks for the review! Janelle rocks and we're glad you agree! Thanks for being part of the Hart family!

October 23, 2018

Feedback Servicing the care was good and the feedback provided of other services needed was appreciated. Service reps when I picked up my vehicle were not the More

by BERTHA.E.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate, Paul
Oct 25, 2018 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to give us feedback because there's always something that can be improved as time goes on! Thank you always for being part of the Hart family!

October 23, 2018

Exceptional Service I came in for an oil change and I walked around the showroom and p8cked up a Sentra brochure to look at with NO intention 9od a new car. Alan Curtis More

by Solitude1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd in Service, A.C Curtis, Adam Packett, Lee Tetley
Oct 25, 2018 -

Victory Nissan of Mechanicsville responded

We're so pleased to hear AC was able to provide you with a great experience! Hope to see you in 5,000 miles for your first oil change on the new car! Thank you for being part of the Hart family!

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