Victory Subaru

Chris is a sales person that goes above and beyond to help a customer. I will be taking the car-train and Amtrak said you should put your car in the "Valet Mode to prevent the alarm system from going off help a customer. I will be taking the car-train and Amtrak said you should put your car in the "Valet Mode to prevent the alarm system from going off. It's a rarely used feature, so it was not surprising that when I visited the dealership, the sales and customer service people were not familiar with it (although they did try to help me). Chris was not there, but the other sales told me the he was the guy to talk to. I called the next day and spoke to Chris. He had not heard of it either , but he went to one of technicians who also had not heard of it. That technician dropped everything and together with Chris figured it out. I went to the dealership the very next morning and Chris sat with me in the car to demonstrate and ensure the I could do it. I cannot overstate how important this was to me and importantly, it was not Chris the sold me the car!!! . More

Experienced a professional yet very friendly new car buying experience at Victory Subaru. I got the Subaru car of my choice and exact features, though the auto industry is passing through inventory rela buying experience at Victory Subaru. I got the Subaru car of my choice and exact features, though the auto industry is passing through inventory related issues emanating from situations beyond anybody's control due to COVID-19. The sales, finance team - Scott, Bilal & Sal genuinely attempted to match the price expectations and my ask. Mr. Bilal Akmals as sales consultant is very experienced and walked through the process, car features - Subaru is quite different from other cars in the market with a lot of safety aspects; so it's very important to be hands-on along with the expert. Mr. Bilal knows his job very well, energetic and makes it easy for the client.Thank You! More

I recently purchased a Crosstrek Limited 2021 from Victory Subaru and had a great experience because of Bilal, who is my sales specialist. Bilal is very friendly, knowledgeable, and accommodating. He Victory Subaru and had a great experience because of Bilal, who is my sales specialist. Bilal is very friendly, knowledgeable, and accommodating. He made sure that I am comfortable with the vehicle’s price before I put a deposit. And he even went out of his way to help me get my car as soon as it was delivered. More

Bilal is a fantastic sales person. His knowledge for Subaru is excellent. Bilal is very honest to deal. I wish him the best. Thank you Brijesh Subaru is excellent. Bilal is very honest to deal. I wish him the best. Thank you Brijesh More

I was looking all over for a WRX that matched my desired specs when I saw one inbound to Victory that ticked enough of the boxes for me. I placed my deposit down and waited excitedly for its arrival. Bilal specs when I saw one inbound to Victory that ticked enough of the boxes for me. I placed my deposit down and waited excitedly for its arrival. Bilal stayed in contact with me and made sure I was notified immediately when the car arrived at the dealership. When I went to pick up the car, Bilal and Craig made sure to get me through the paperwork as quickly as possible so I could enjoy my new car. I am very satisfied with the service I received. More

Here is a shout out to service agents AnneMary, Niki and service manager Joel M. at Victory Subaru in Somerset. They teamed up to solve a serious brake system malfunction caused by another non- Subaru servi service manager Joel M. at Victory Subaru in Somerset. They teamed up to solve a serious brake system malfunction caused by another non- Subaru service provider (never again- parts used were not Subaru). I highly recommend this dealership for providing very competitive prices AND great service! More

Bilal is above & Beyond salesman. Honest and trust worthy & helpful keep it up good man . & helpful keep it up good man . More

As a longtime Toyota owner and respecter of the brand, I naturally first considered buying another one when my 2008 Toyota Highlander with 250K miles needed to be replaced immediately. However, after much naturally first considered buying another one when my 2008 Toyota Highlander with 250K miles needed to be replaced immediately. However, after much research and debate, I decided to consider Subaru, another reputable Japanese brand. Knowing that I needed a comfortable and reliable third-row SUV to accommodate my family, I decided on the Subaru Ascent as my Subie of choice. Fairly new to the brand, the reviews were good, and the safety/tech features were great for the price. As a professional buyer, I wanted to be sure I was making a good decision, so I evaluated the 2021 Subaru Ascent against the 2021 Toyota Highlander, 2021 Volkswagen Atlas and the 2021 Honda Pilot. After a lot of agonizing research and test drives, I was confident that the Subaru was the right choice for me. I would eventually decide on purchasing the Touring trim because I felt like it provided me with everything I wanted and more at an affordable price that was lower than any other car brand at the comparable price/trim. Once I decided on the truck I wanted, the next challenge was locating a trustworthy dealership to purchase the vehicle. As with many things in 2021, inventory on these vehicles was low and demand was high. In my opinion, 2021 was probably not the best year to buy a new/used vehicle, but I didn’t have a choice to my current vehicle situation. I called ten Subaru dealerships within a 100 miles radius of my home, checking on inventory, obtaining quotes over the phone and researching customer reviews. My local dealership, Victory Subaru, located on Route 27 in Somerset, NJ was the first to locate a vehicle that met my specifications and needs. Although Victory Subaru wasn’t the largest of the Subaru dealerships I contacted, I was drawn to their helpful and non-pressuring sales team and to their complimentary lifetime warranty with the purchase of every new Subaru. I initially started my negotiations with one sales member, who candidly told me there wasn’t much wiggle room in the price. Again, as a professional buyer, I understood the current market analysis and probably would have waited to make the purchase had my situation been different. It would take approximately 3 weeks for this vehicle to arrive to the dealership. In the meantime, I was switched to another sales rep after the initial gentlemen abruptly left the dealership. To be honest, this concerned me at first, but as it turned out, the second Sales Consultant, Mr. Bilal Akmals, was a pleasure to work with and honored the pricing of the initial negotiations. Without additional pressure, Bilal presented the additional options and was also willing to give me a fair trade in value for my 2008 Toyota Highlander and even shaved off a few dollars on the purchase of the new vehicle. Due to a limited time constraint, I needed to complete all of the paperwork and sign for the vehicle in less than 1 hour. Bilal was able to make this happen for me. Unfortunately, since I wasn’t able to complete the new vehicle tour of the features, Bilal sent me a training video and called me several times after I left the dealership to see if I had any questions. Bilal also set me up with a free trial of the MySubaru Starlink Security Plus subscription after my initial hesitation with the app. I really appreciated this no-pressure customer service. And to top it off, I received a thoughtful and unexpected hand-written thank you card from Ms. Kassandra Van Bree, the Customer Relations Manager, thanking me for my purchase and offering her assistance if I ever needed help. It has now been almost 2 weeks since the purchase of my new 2021 Subaru Ascent Touring from Victory Subaru on September 22, 2021 and I couldn’t be happier with the purchase. It’s a really comfortable ride and the tech and safety features are amazing. Friends and family members who see the vehicle or ride in it, are also impressed with the purchase. So, after being a longtime Toyota owner, I’m proud to say that I am not part of the Subie family. Subaru’s tagline adequately states, “Love. It’s what makes a Subaru a Subaru.” And I definitely love my new Subaru. So, if you’re in the market for a new or used car or truck, do your research, look around, and then stop by Victory Subaru located in Somerset, NJ. Ask for Sales Consultant, Mr. Bilal Akmals, and tell him Steven sent you! Even in a seller’s market, I promise you that you won’t have buyer’s remorse or regret making this purchase. More

Jorge was my first contact at Victory. He answered all my questions clearly and honestly about leases/purchases and found a Forester I wanted that was on the way to be delivered to Victory. He was a real my questions clearly and honestly about leases/purchases and found a Forester I wanted that was on the way to be delivered to Victory. He was a real pleasure to deal with. Straight answers, very nice guy, and very responsive. Everyone I met at Victory was extremely nice - in fact the nicest and easiest dealer I ever worked with. Having Jorge as first contact made me continue working with Victory and purchasing a 2021 Forester Limited, my first Subaru. More

We had a great experience at Victory Subaru. Konstantin took good care of us. We did not feel pressured or forced into a deal that we were not comfortable with. He made sure we are good with the price and took good care of us. We did not feel pressured or forced into a deal that we were not comfortable with. He made sure we are good with the price and the vehicle that we were going to lease. Very professional and friendly at the same time. This will be our choice of dealership moving forward. Thank you! More