Victory Subaru

I have never left a dealership with such a bad taste in my mouth. Typically, salespeople are friendly, knowledgable and take a sincere interest in your car needs knowing that you are going to be spending my mouth. Typically, salespeople are friendly, knowledgable and take a sincere interest in your car needs knowing that you are going to be spending a lot of money with them. Victory Subaru is the complete opposite. Although Jennifer was very nice, the rest of the employees were just wasting time and being distracting during the sales process. The sales manager did not take into account any of my concerns with the used vehicle I was buying and gave me the run around. I did not appreciate their unprofessional attitude and rude demeanor; this did not make me want to buy a car there which is unfortunate because their prices are good, I am attributing this to the fact that they badger their customers and offer very little for a trade in vehicle. I urge people not to give them business and I hope Subaru gets wind of this and removes them as a dealer of their respected brand. More

Purchased a vehicle from Victory Subaru. Had a very pleasant experience with Bill Powell. Never felt pressured, he was very knowledgeable, and we negotiated a deal to get the tires and wheels I wanted pleasant experience with Bill Powell. Never felt pressured, he was very knowledgeable, and we negotiated a deal to get the tires and wheels I wanted on the vehicle. So far service department seems good too but only have been there once! More

Buy here, and you are probably going to pay too much. Everything went fine until the issue of price was brought up; the salesman gave me a price (which was high based on Truecar.com), to which I countere Everything went fine until the issue of price was brought up; the salesman gave me a price (which was high based on Truecar.com), to which I countered with several price quotes from local dealers. I tried to explain that I was only trying to get a reasonable price, not the lowest. He got perturbed and told me that the quotes were meaningless, as was comparing percentage off of MSRP. He then told me that he had a tickler file of about 20 potential customers, and that there was no sales manager that I could discuss price with. He made it clear that he did not care about earning my business. My wife witnessed the conversation. I subsequently shopped around and found a great deal while having the best car buying experience ever. If you care about price, stay away and go to a Dealerrater certified dealer. More

This is my 2nd Subaru purchase from Bill Powell and Somerset Subaru. Bill is extremely knowledgeable about the Subaru product and the buying experience could not have been better. I have also used Some Somerset Subaru. Bill is extremely knowledgeable about the Subaru product and the buying experience could not have been better. I have also used Somerset Subaru for all of the maintenance on my Subaru's and their service department is top notch. For anyone looking for a new or pre-owned Subaru I would highly recommend that you visit Bill Powell and Somerset Subaru. More