Victory Subaru - Service Center

Very helpful and friendly staff I had to bring my car in twice, once for service and a recall and again to replace a part, both times the staff were very helpful and friendly, especi I had to bring my car in twice, once for service and a recall and again to replace a part, both times the staff were very helpful and friendly, especially Tracy. They fixed my bent key without me even asking and free of charge. They replaced my bumper and the body work looked great, would definitely recommend. More

Great service experience! Everyone was very accommodating and efficient -- especially Tracy, who helped us get both of our cars serviced within hours, gave us a loaner car, and Everyone was very accommodating and efficient -- especially Tracy, who helped us get both of our cars serviced within hours, gave us a loaner car, and made sure we could pickup our car at a time that was convenient for us. Cars are now running great. Highly recommend Victory Subaru! More

Great service! Accommodating and efficient service! Everyone we interacted with for our car servicing was polite but Tracy was particularly helpful. Cars were ready Accommodating and efficient service! Everyone we interacted with for our car servicing was polite but Tracy was particularly helpful. Cars were ready for pickup within hours. Highly recommend Victory Subaru! More

Tracy Lambert was great Tracy Lambert was able to help me fix both my condenser and compressor in a timely manner, as well as get me a loaner car with little notice. She was Tracy Lambert was able to help me fix both my condenser and compressor in a timely manner, as well as get me a loaner car with little notice. She was also able to get all of the grime off my Crosstrek when normal means wouldn't work. Thanks again. More

Service fit for a king The service department helped me out when I had an emergent situation with my windshield and needed a loaner. The staff was courteous and flexible in The service department helped me out when I had an emergent situation with my windshield and needed a loaner. The staff was courteous and flexible in scheduling the drop off and pick up. More

Easy, great servicing experience! This was the first time I brought the car in for servicing- my husband usually does it. Tracy was extremely helpful, explained what needed to be done This was the first time I brought the car in for servicing- my husband usually does it. Tracy was extremely helpful, explained what needed to be done to my car, and showed me where I could choose drinks and snacks while I was waiting until the servicing was completed. Before I knew it, my car was ready to go. More

routine maintenance Easy to schedule service online, quick turnaround for routine maintenance like oil changes and loaner cars available; concierge service upon check-in; Easy to schedule service online, quick turnaround for routine maintenance like oil changes and loaner cars available; concierge service upon check-in; service staff is very friendly; remodeled facility is very convenient More

Fast Efficient Service Went in for a 30,000 mile service and as usual found excellent speedy service with a smile! I was provided with a loaner for the day and found the wh Went in for a 30,000 mile service and as usual found excellent speedy service with a smile! I was provided with a loaner for the day and found the whole experience effortless. More

Timely, thorough repairs , personable staff, offered a loaner car so I could take care of some errands before leaving on vacation the next day. Answered my questions , personable staff, offered a loaner car so I could take care of some errands before leaving on vacation the next day. Answered my questions More

Outstanding Customer Service in Service Department! Victory Subaru Service Department has the BEST staff! I dealt with Tracy Lambert who was simply fabulous! Two days before I left on vacation, my car Victory Subaru Service Department has the BEST staff! I dealt with Tracy Lambert who was simply fabulous! Two days before I left on vacation, my car needed major repair work. She was able to order the parts and squeeze me in at 7am, the morning of my trip. I even got a loaner car, so I could run my last minute errands before I left on vacation. My car was completed, car wash included before the promised time.... and it was covered by my extended warranty! I think they are terrific! More