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Victory Toyota Barboursville

Barboursville, WV

4.5
551 Reviews
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1 Superior Way

Barboursville, WV

25504

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Showing 551 reviews

August 25, 2026

Very comfortable to wait. Very accommodating Michael ordered my tires and got me in to have them put on just a couple days later More

by DOLAN8
Recommend Dealer
Yes
Employees Worked With
Michael Hamner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hamner
Aug 25, 2026 -

Victory Toyota Barboursville responded

Your mention of our comfortable waiting area and Michael’s accommodating help reflects what we aim for. We’re pleased we could order and install your tires on your Toyota Sienna within a few days. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 25, 2026

They were all very nice and worked hard trying to find me the best offer. Roger was great and made it very easy through the whole process More

by MARIA.LEMASTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Woomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Victory Toyota Barboursville responded

Our team enjoyed working with you to find the best offer on your new Toyota Corolla Cross. We’re glad Roger could make the purchase process seamless, and hearing that you felt well supported means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 23, 2026

I was in and out for an oil change in a half hour so the service was excellent. The only reason for not giving five stars is myself and another customer receiving zero acknowledgement from anyone for severa More

by AMY.TABOR88
Recommend Dealer
Yes
Employees Worked With
Michael Hamner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hamner
Aug 23, 2026 -

Victory Toyota Barboursville responded

Thank you, Amy, for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Martin Peters General Manager martin.peters@victorytoyota.com

August 22, 2026

Alex was very professional and took care of my car in an understandable short period of time. After the mechanics suggested a couple of things, he spoke to me about them and was very cordial. More

by lsforinash
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farmer
Aug 22, 2026 -

Victory Toyota Barboursville responded

Your note about Alex explaining the recommended services clearly and finishing the service on your Toyota Camry quickly highlights our service team’s focus on transparency and efficiency. Hearing that you found his professional and cordial approach reassuring means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

I had my car steering aligned up, they didn't center the steering wheel, I talked to Alex and he had me bring it back for re alignment, still not perfect. More

by KRIGSBY1963
Recommend Dealer
No
Employees Worked With
Alex Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farmer
Aug 26, 2026 -

Victory Toyota Barboursville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

Very friendly, professional and excellent customer service They greeted me and made the service appointment easy and convenient More

by DEBBY37
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farmer
Aug 21, 2026 -

Victory Toyota Barboursville responded

We’re glad arranging the service appointment for your Highlander felt easy and convenient. Hearing that our team greeted you with friendly, professional service means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

Also great customer service and keep me updated as the work is happening. Very friendly. More

by NETSKY38
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farmer
Aug 21, 2026 -

Victory Toyota Barboursville responded

Knowing that our updates during the service on your RAV4 felt helpful and friendly means a lot to our service team. We appreciate you trusting us with your vehicle. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

They are very easy to work with and we truly appreciate them being so flexible. More

by AkikoPraylow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Victory Toyota Barboursville responded

Our team was happy to be flexible throughout the purchase of your Toyota Tacoma. Your kind words about our flexibility and how easy we were to work with mean a lot to our team. Martin Peters General Manager martin.peters@victorytoyota.com

August 20, 2026

It was good Friendly people nice they took good care of me Explain everything and I like the video of the inspecting my vehicle More

by slmount53
Recommend Dealer
Yes
Employees Worked With
David Wilkes
Aug 20, 2026 -

Victory Toyota Barboursville responded

We’re glad our service team walked you through every step, took great care of your Toyota Tacoma, and shared a clear video inspection. Your kind words and five-star rating mean a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 20, 2026

Everyone I had dealings with was very and professional. This makes the 4th vehicle Matt Dunkle assisted me. More

by DJUSTUS402
Recommend Dealer
Yes
Employees Worked With
Matt Dunkle
Aug 20, 2026 -

Victory Toyota Barboursville responded

After choosing our dealership for the fourth time, knowing you found every interaction professional is rewarding. We’re delighted you trusted us again for your new Toyota RAV4 Hybrid. Martin Peters General Manager martin.peters@victorytoyota.com

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