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Michael Hamner
Michael Hamner at Victory Toyota Barboursville

Michael Hamner

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Michael Hamner

September 19, 2026

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Employee Rating

It seems like the new owners are more interested in volume than customer service. I have purchased cars here for decades. My experience has changed. More

by DLUCAS.LUCAS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Dunkle

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September 17, 2026

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Employee Rating

Great! Asked for an oil change because we had to go out of town at the last minute & we were taken care of within a couple of hours. Couldn't be happier wit More

by jamsbary1
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 17, 2026

Victory Toyota Barboursville responded

Knowing the quick oil change got your Toyota Highlander ready for your trip means a lot to our service team. We’re pleased our team could get you back on the road so promptly. Your feedback and five-star rating mean a great deal to us. Martin Peters martin.peters@victorytoyota.com

September 13, 2026

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Wonderful service. New wiper blades was my reason for the appointment I was able to get my phone calls done while waiting More

by DWIGHT.DUNFORD
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 13, 2026

Victory Toyota Barboursville responded

Thank you for the five-star rating and your kind words. We’re glad the wiper blade replacement on your Corolla met your needs, and it’s great to hear you could take calls comfortably while waiting. Martin Peters martin.peters@victorytoyota.com

September 09, 2026

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Employee Rating

Service was fast, advisor was very friendly, and I appreciate the drinks and snacks and environment they provide while you wait. More

by gilliann11
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 09, 2026

Victory Toyota Barboursville responded

Your mention of our drinks, snacks, and cozy waiting area highlights the experience we aim to provide. Knowing the service on your Corolla was fast and that our advisor made you feel welcome means a lot to our service department. Martin Peters martin.peters@victorytoyota.com

September 05, 2026

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Always pleasant and friendly, don’t waste time(mine or theirs), and our dog enjoys the experience too! More

by LETHAL327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Johnson, Cody Smith, Alex Farmer, Drew McDaniel, Kristina Giblin, Alychia Ferguson, Sam Manning, Chris Brunetti, Andrea Zenteno

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Sep 06, 2026

Victory Toyota Barboursville responded

Your note about how much your dog enjoys visits during service on your Toyota Highlander highlights how hard our service department works to be welcoming. Knowing our friendly, efficient approach respects your time means a lot to our team. Martin Peters martin.peters@victorytoyota.com

September 05, 2026

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Employee Rating

They was fast at getting in me and out They all was very nice and explained what they was doing to my suv More

by APRILDAWN1914
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 05, 2026

Victory Toyota Barboursville responded

Knowing that the quick turnaround and clear communication met your expectations is rewarding. Our service team enjoyed working on your Toyota RAV4 and ensuring you understood each step. Martin Peters martin.peters@victorytoyota.com

September 05, 2026

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Quick service. Experienced tech and great public relations. That’s all I have to say. More

by SADKINSWELDTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Brunetti

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Sep 05, 2026

Victory Toyota Barboursville responded

Our service team enjoyed providing quick, skillful support on your Toyota Tundra. Your praise for our friendly communication means a lot to us. Martin Peters martin.peters@victorytoyota.com

September 03, 2026

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Michael Hamner was awesome! ! He treated me respect and kept me well informed!! He even explained what parts the mechanic broke during my service appt More

by SEBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2026

Victory Toyota Barboursville responded

Knowing you felt respected and informed during your service appointment means a lot to our service team. We’re glad Michael could walk you through which parts required attention on your 4Runner. Hearing your kind feedback and five-star rating means a great deal to us. Martin Peters martin.peters@victorytoyota.com

August 30, 2026

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Great service! Will always come back Techs were very helpful and friendly. Loved the video explanation More

by LINRAT50
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Aug 30, 2026

Victory Toyota Barboursville responded

We’re glad the service visit on your RAV4 went smoothly and that you found the video explanation helpful. Knowing you found our technicians so helpful and friendly means a lot to our service team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 25, 2026

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Employee Rating

Very comfortable to wait. Very accommodating Michael ordered my tires and got me in to have them put on just a couple days later More

by DOLAN8
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

Print
Aug 25, 2026

Victory Toyota Barboursville responded

Your mention of our comfortable waiting area and Michael’s accommodating help reflects what we aim for. We’re pleased we could order and install your tires on your Toyota Sienna within a few days. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

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