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Victory Toyota Barboursville

Barboursville, WV

4.5
551 Reviews
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1 Superior Way

Barboursville, WV

25504

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Showing 551 reviews

August 19, 2026

Wonderful. The best. Friendly, professional, quick, clean, great snacks, great information. Trustworthy, honest, knowledgeable, thanks!! More

by RSULLIVAR
Recommend Dealer
Yes
Employees Worked With
Michael Hamner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hamner
Aug 19, 2026 -

Victory Toyota Barboursville responded

Hearing that you found our service on your Toyota RAV4 friendly, professional, and trustworthy means a lot to us. Michael will be thrilled to know the snacks and clean environment made your visit more enjoyable. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

Alex went above and beyond. He deserves all the stars. He explained everything in depth and made sure I understood. He was very kind throughout the whole process and kept me upd More

by Makennah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Victory Toyota Barboursville responded

Ensuring you felt informed and supported during the service on your Toyota 4Runner is central to how our service team operates. Alex is always ready to help and we’re glad he could guide you through every step. Knowing his thorough updates and kindness made a difference means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

Friendly and efficient staff Services finished in a timely manner. Clean waiting room and restroom. More

by lblower55
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farmer
Aug 19, 2026 -

Victory Toyota Barboursville responded

We’re glad your service visit went smoothly and felt welcoming. Knowing you found our service prompt and our waiting area comfortable is rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 18, 2026

My service was fast and on time, Customer Service was friendly and helpful,Had oil change and tires rotated More

by JERRYRITA1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Victory Toyota Barboursville responded

Your note about our team providing prompt, on-time service and a welcoming attitude is appreciated. Hearing that the oil change and tire rotation on your Grand Highlander went smoothly means a lot to our service department. Martin Peters General Manager martin.peters@victorytoyota.com

August 16, 2026

Friendly service. Good communication. Nice lounge. Expected wait time was accurate. Five stars and will be back More

by CBOWEN_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Victory Toyota Barboursville responded

We’re glad the service visit for your Toyota Tacoma felt welcoming and efficient. Knowing that our lounge, clear communication, and accurate wait estimate made your experience enjoyable means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 16, 2026

Thoroughly checked everything. Listened to our concerns. Replaced faulty battery. Also sent a video of his work. More

by REXREDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Victory Toyota Barboursville responded

Knowing our team’s thorough inspection and video update addressed your concerns is rewarding, and we’re pleased Michael could replace your Toyota Highlander Hybrid’s faulty battery. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

They were courteous, efficient, and respectful I did not have to wait when I arrived. My car was ready when expected. More

by DIANA.BOSSIE
Recommend Dealer
Yes
Employees Worked With
Cody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Smith
Aug 16, 2026 -

Victory Toyota Barboursville responded

Your note about quick check-in and on-schedule completion shows how much we value your time. Our team is pleased we could have your Camry ready as you expected. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

It's been excellent. Everyone is professional and nice to talk to I will be back More

by VKHANCOCK06
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farmer
Aug 15, 2026 -

Victory Toyota Barboursville responded

We’re glad you found our service team approachable and professional during your RAV4 Hybrid maintenance. Knowing you’ll be back means a lot to our service team. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

Alex was Courteous and kept me informed. Service was completed as expected and on time. More

by psharp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

Victory Toyota Barboursville responded

Your note about Alex’s courteous updates reflects our service department’s commitment to keeping you informed. Knowing that the service on your Lexus RX 350h met your expectations and timeline is truly rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 14, 2026

The customer service is always absolute perfection. Alex, on the multiple times I have had contact with him, always exudes the highest level of professionalism. I am confident when i leave my vehicle i More

by WILSONDAVID1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Victory Toyota Barboursville responded

Knowing that our customer service consistently meets your expectations means a lot to our team. It’s rewarding to know Alex’s expertise gives you confidence that your Toyota Grand Highlander Hybrid will be serviced properly and efficiently. Thank you for trusting us with your service needs. Martin Peters General Manager martin.peters@victorytoyota.com

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