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Victory Toyota Barboursville

Barboursville, WV

4.5
525 Reviews
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1 Superior Way

Barboursville, WV

25504

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Showing 525 reviews

March 08, 2026

My first time buying a car went so smoothly! Mark was so nice and friendly !! More

by destenygaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy !
Mar 08, 2026 -

Victory Toyota Barboursville responded

It’s great to hear your first car purchase went so smoothly. Mark was happy to help you with your used Toyota. Thank you for letting us know. Martin Peters General Manager martin.peters@victorytoyota.com

March 06, 2026

Cody was attentive right when I got there. An oil change and tire rotation usually takes 45 minutes. After an hour and 15 minutes, I went to the service counter to check on my vehicle and was More

by BUCKEYES_640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Victory Toyota Barboursville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Martin Peters General Manager martin.peters@victorytoyota.com

March 05, 2026

Service was completed as requested . Great value. Comfortable waiting room. Caring and understanding service More

by KIMCANADY
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farmer
Mar 05, 2026 -

Victory Toyota Barboursville responded

Delighted to hear that we completed your Toyota service just as you requested and provided great value. It’s wonderful that our waiting area offered comfort and that Alex and the service team delivered caring and understanding support. Thank you for sharing your experience. Martin Peters General Manager martin.peters@victorytoyota.com

March 02, 2026

Friendly and knowledgeable staff. Timely and efficient service. I will continue to go to Victory Toyota for service on my car. More

by Twilkes87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2026

Salesman knew all about me and my history with Toyota Enjoyable work to get the car and color I wanted More

by henneman0
Recommend Dealer
Yes
Employees Worked With
Kristina Giblin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Giblin
March 01, 2026

Friendly, clean environment. Professional salespeople and managers. I would recommend this dealership to everyone! Thank you ! More

by Ajsherd135
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Samples
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

I had a recall on my Toyota. They told me it would take 2-2 1/2 hours. It took right at 2 hours and am pleased with getting this finally fixed. More

by TSNIBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2026

Since Victory took over and replaced a few service reps I had a great experience with the new personnel. Cody was extremely polite and helped guide me through my experience with the new company. On a side no More

by brianwp324
Recommend Dealer
Yes
Employees Worked With
Cody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Smith
February 25, 2026

Steve Samples did a great job! We were very happy with our purchase. This is the 5th car we’ve purchased from this dealership. We’ve had issues with the service dept. in the past s More

by USAFFF22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Samples
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2026

The dealership still has my vehicle. The service tech damaged the vehicle during serving and now it is not drivable. More

by trent334
Recommend Dealer
No
Employees Worked With
Cody Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Smith
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