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Victory Toyota Charleston

Charleston, WV

4.6
76 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 76 reviews

May 03, 2025

The personnel was polite and professional. The service dept went above and beyond expectations. I would rate them a solid 10. More

by MARTYMARTIN1137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Receptionist, service and sales
May 03, 2025

Excellent customer service. Definitely recommend to family and friends for their next purchase. Love my new car. More

by lauriernccrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn salesman
May 01, 2025

Service after the sale! It just wasn’t there. Very disappointing! Promises aren’t any good if you don’t keep them! More

by AMPM1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
K Tucker and Mike
April 26, 2025

The salesman was fantastic, the facility was clean,and the staff very was friendly. Everything went with ease and actually had the vehicle I had been looking for. More

by heatherdolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase and Mitch
April 24, 2025

It is all about Victory! Not the customer. You will be told many things in order to gain a purchase but backing it up later does not happen. Very frustrated at the moment wit More

by AMPM1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
K. Tucker
April 18, 2025

Knowledgeable, polite, efficient My car was taken in quickly, the work was completed on time and done well. I will continue to get my Venza serviced at Victory Toyota. More

by ALVINANDDREAMA
Recommend Dealer
Yes
Employees Worked With
Steve, Carrie, Justin
April 18, 2025

Nothing to write about at this time that I can think of at the moment More

by donaldpauley
Recommend Dealer
Yes
Employees Worked With
Megan
April 12, 2025

My car was serviced very quickly even though I arrived early. The customer service was excellent. I would highly recommend them. More

by CAKEBABE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 11, 2025

Very organized and on time to keep my appointment. No pressure to achieve more than the requested oil change and tire rotation More

by Garybright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
April 10, 2025

I was impressed by the service and willingness of the salesman to go the extra mile. He worked to ensure a car that met our needs was located and secured. More

by painterss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gilkey
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