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Victory Toyota Charleston

Charleston, WV

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Employees
Reviews
Vehicles
4.6
262 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 262 reviews

April 27, 2026

Our experience with this dealership and our sales person was fabulous! We would Highly recommend. More

by joelle.kiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Holbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Victory Toyota Charleston responded

Thank you for recommending us and for letting us assist with your Toyota Grand Highlander purchase. We are thrilled that our team delivered a fabulous experience. We look forward to assisting you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 25, 2026

Great dealership with very kind and attentive people. Also kind and on time with appointments. More

by TONISMITH0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Holbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Victory Toyota Charleston responded

How wonderful to know our team’s kindness and punctuality made your visit smooth. Thank you for sharing this. We look forward to welcoming you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 24, 2026

Sean was very kind, knowledgeable and easy to work with. Everyone was very pleasant and helpful. More

by garriehudnall56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Victory Toyota Charleston responded

It’s great to hear that Sean and our team were welcoming and knowledgeable. We’re pleased their helpful approach made your Toyota visit so smooth. Thank you for sharing your feedback. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 22, 2026

Meghan was a great sales person. Dealership was quick with getting everything done. Vehicle is great. More

by budpaintrep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Holbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Victory Toyota Charleston responded

We’re glad Meghan made the purchasing process smooth and efficient. Congratulations on your new Toyota Tundra. Enjoy the drive and reach out with any questions. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 22, 2026

I’m very pleased with Victory Toyota. They go over your vehicle every time you bring it in for service. They let you know what needs immediate attention along with a cost estimate. Eric M More

by HAYHAY41
Recommend Dealer
Yes
Employees Worked With
Eric Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Victory Toyota Charleston responded

Thank you for letting us know how pleased you are with our thorough inspections and transparent cost estimates for your Toyota service. Eric is glad to have kept you informed about timing and charges, and we appreciate your trust in our service. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 19, 2026

Karissa me Greeted with a smile & professionalism. Great communication from Karissa. Gary was nice as well! More

by gencuster1
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary & Bruce
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Apr 19, 2026 -

Victory Toyota Charleston responded

Thank you for sharing how Karissa’s welcoming smile and clear communication made your visit pleasant. We’ll be sure to pass along your kind words. We look forward to assisting you with your Toyota in the future. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 19, 2026

Great job and good timing. Nice people and comfortable waiting room. Walk in was great! More

by patty3girls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2026 -

Victory Toyota Charleston responded

We’re happy to know that our team could deliver prompt service and a comfortable waiting area. It’s great that the walk-in process went smoothly. Enjoy your new Toyota RAV4! Mike Holbert General Manager mike.holbert@victorytoyota.com

April 19, 2026

Friendly. Helpful. Experienced. I like that I got a video regarding what was being done with my car. I also got a trade in price in case o want to do that. More

by Slaverackrdh
Recommend Dealer
Yes
Employees Worked With
Travis. Eric Monk
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Apr 20, 2026 -

Victory Toyota Charleston responded

We are very happy that Travis, Eric, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 18, 2026

Service pretty quick and Karissa was on top of things 5. So far. Don't slip More

by GENERALMCGINNIS
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Tome
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Apr 18, 2026 -

Victory Toyota Charleston responded

Thank you for the five-star rating and for noting how efficiently your Toyota Highlander service went. We appreciate your kind words about Karissa and will share them with her. We hope to be just as ready for your next visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 17, 2026

Sean was great! He helped me trade in an old car for a brand new Tundra at a great price with no hassle at all! I couldn’t recommend him or the team at Victory Toyot More

by Treysc30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2026 -

Victory Toyota Charleston responded

Thank you for sharing your positive experience with Sean on your new Toyota Tundra purchase. We’re delighted the trade-in process was smooth and hassle free. We appreciate your recommendation and look forward to serving you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

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