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Victory Toyota Charleston

Charleston, WV

Overview
Employees
Reviews
Vehicles
4.7
310 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 310 reviews

August 30, 2026

My car was checked from top to bottom and ready to travel I got my service finished, no problem. More

by BECKSTER2591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Oldaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2026 -

Victory Toyota Charleston responded

Knowing the thorough inspection left your Toyota Prius v ready to hit the road is rewarding. Your five-star rating and positive feedback mean a great deal to our service team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 30, 2026

Very good experience, Jeff and Cole are very good to work with. They are very knowledgeable. More

by jwithrow80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
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Aug 30, 2026 -

Victory Toyota Charleston responded

Thanks for the five-star rating and for your kind words about Jeff and our team. We’re glad buying your new Camry Hybrid was a smooth experience and that Jeff’s expertise helped you feel confident in your purchase. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 30, 2026

Nice, clean facilities. Those who i dealt with were nice and friendly. My car was clean and ready for pickup. I would have appreciated a hat or key chain or something along More

by whiteboy7542
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bossart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Holbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2026

I depend on Victory Toyota to care for service on my car which I purchased there. They are efficient and the quality of service is always great. They treat customers well. More

by JANPARK81940
Recommend Dealer
Yes
Employees Worked With
Travis Oldaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 29, 2026 -

Victory Toyota Charleston responded

Your Toyota Corolla Hatchback is in great hands with our service department. Hearing that our efficiency and service quality make you feel valued means a lot to our team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 29, 2026

Very prompt service. Reasonable wait time. Highly satisfactory. I was quite pleased with all aspects of this visit. More

by mike_klausing
Recommend Dealer
Yes
Employees Worked With
Taylor Kershner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Kershner
Print
Aug 29, 2026 -

Victory Toyota Charleston responded

Hearing that our prompt service and minimal wait time met your expectations means a lot to our service team. We’re glad every part of your service visit for your Corolla went smoothly. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 28, 2026

Efficient, personable, and welcoming! All 5 ??????! We will definitely use Victory Ball Toyota for our next visit! More

by Mkeener0
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Tome
Print
Aug 28, 2026 -

Victory Toyota Charleston responded

Knowing you found our service efficient and welcoming means a lot to our team. Karissa and our service department look forward to caring for your Toyota Highlander on your next visit. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 27, 2026

Did what I asked and kept me informed about what they were doing Changed my oil More

by AFS930
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Tome
Print
Aug 27, 2026 -

AFS930 responded

Good visit

Aug 29, 2026 -

Victory Toyota Charleston responded

Thanks for sharing your experience with Victory Toyota Charleston. Karissa and our team appreciate your business and hope to see you again soon! Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 26, 2026

I had a great experience, I had actually sent my husband because I had such a bad experience buying a Hyuandai from another Charleston dealership, but Sam was amazing and he really made sure I was comfortab More

by CEIRRAJANAI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Stechschulte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Holbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ballard, Cole
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Aug 26, 2026 -

Victory Toyota Charleston responded

Your note about Sam ensuring you felt at ease during the purchase of your Toyota Corolla Cross really shows what our sales team aims to deliver. Your positive feedback and five-star rating mean a great deal to our team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 26, 2026

Great Great service experience all around. Thank you very much. I have nothing else to say. More

by smartin0510
Recommend Dealer
Yes
Employees Worked With
Taylor Kershner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Kershner
Print
Aug 26, 2026 -

Victory Toyota Charleston responded

Hearing that you had a great service experience on your Toyota 4Runner means a lot to our service team. We appreciate you trusting us with your 4Runner and look forward to helping you again. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 24, 2026

Meghan’s awesome to work. She helped me find the vehicle that matched my needs!! Ask for Meghan!! More

by tammy prine
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 24, 2026 -

Victory Toyota Charleston responded

Your note about Meghan’s attentive support in finding a Toyota RAV4 Hybrid that fit your needs means a lot to our team. Thank you for choosing our dealership, and enjoy your new RAV4 Hybrid! Mike Holbert General Manager mike.holbert@victorytoyota.com

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