Victory Toyota Charleston

Great job The service people are great knowledgeable polite and they always take care of my car needs in a professional kindly manner polite and they always take care of my car needs in a professional kindly manner More

Very pleasant. Only negative was that I was told work would take 2 hours and it took 3 hours. Only negative was that I was told work would take 2 hours and it took 3 hours. More

Buying my 2026 Toyota Grand Highlander Hybrid Nightshade was hands-down one of the best vehicle-purchasing experiences I’ve ever had, and that is entirely thanks to an outstanding saleswoman Kaitlyn Tucker was hands-down one of the best vehicle-purchasing experiences I’ve ever had, and that is entirely thanks to an outstanding saleswoman Kaitlyn Tucker who truly prioritizes customer satisfaction. From my very first conversation, communication was clear, honest, and prompt. Every question I had, whether about trim options, hybrid performance, technology features, or availability, was answered thoroughly and without pressure. I always felt informed, respected, and never rushed. What really stood out was the attention to detail and genuine care. Kaitlyn took the time to understand what I was looking for and made sure the Grand Highlander Hybrid Nightshade was the right fit for my lifestyle and needs. She walked me through features, explained everything in plain language, and made sure I was comfortable at every step. The entire buying process was smooth, transparent, and stress-free. Pricing was straightforward, paperwork was handled efficiently, and there were no surprises. I felt supported from the moment I walked in to the moment I drove off the lot. I absolutely love my new Grand Highlander Hybrid Nightshade—it’s everything I hoped for and more. If you’re looking for a salesperson who is professional, knowledgeable, responsive, and genuinely invested in your satisfaction, I cannot recommend Kaitlyn highly enough. This is how car buying should be done! More

Sales and finance team was easy to work with and not pushy at all made the experience of buying a new car totally worth it pushy at all made the experience of buying a new car totally worth it More

Bought new tires. Was treated well.service people friendly and helpful and informative. Very pleased. Was treated well.service people friendly and helpful and informative. Very pleased. More

I didn't have an appointment but my battery was bad, they worked me in, got a new battery, all is good. worked me in, got a new battery, all is good. More

I was assisted by Kaitlyn Tucker on trading in for a Land Cruiser and the process was smooth which I appreciated, as I traveled from Morgantown. She was great! :) Cruiser and the process was smooth which I appreciated, as I traveled from Morgantown. She was great! :) More

I came to Victory Toyota in need of a new vehicle, and I got excellent service while Inwas there. The people there were polite and direct, and I was able to finish everything in less than an hour. got excellent service while Inwas there. The people there were polite and direct, and I was able to finish everything in less than an hour. More

Great service. Very friendly and we didn’t have to wait long. They was amazing to answer all questions. Very friendly and we didn’t have to wait long. They was amazing to answer all questions. More

Very professional. Worked was performed in a timely matter. The Service Rep “ Carrie “ is always pleasant and has a smile Worked was performed in a timely matter. The Service Rep “ Carrie “ is always pleasant and has a smile More