Victory Toyota Charleston
Charleston, WV
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Kaytlyn was great. She was able to answer all questions for us and offer us a great deal. We were very pleased with everyone including Mike the sales manager and Cole th She was able to answer all questions for us and offer us a great deal. We were very pleased with everyone including Mike the sales manager and Cole the financial manager. Our only complaint is that we were there 4 hours with a lot of waiting time. More
We had a good experience. Levi was helpful in guiding us to pick the best car for our family. It was a pretty quick and straightforward experience for trading in a vehicle and Levi was helpful in guiding us to pick the best car for our family. It was a pretty quick and straightforward experience for trading in a vehicle and purchasing a new one. Overall satisfied. More
I am grateful that your accounting department let my Toyota Scion remain on your lot until I raised the $1015.00 bill. It took about a week and a half to raise the money. Your Service Department was ver Toyota Scion remain on your lot until I raised the $1015.00 bill. It took about a week and a half to raise the money. Your Service Department was very helpful to me explaining my options. More
Meghan was really helpful everything went well from working with Meghan to going through the finance dept working with Meghan to going through the finance dept More
Took my 2025 Land Cruiser in for a Toyota recall and 10k mile service. Their version of rotating tires are just moving fronts to back stating they had to be told to cross rotate. Also all my fluids were not mile service. Their version of rotating tires are just moving fronts to back stating they had to be told to cross rotate. Also all my fluids were not checked and topped off at this 10k service. The vehicle had a vibration in the front after the preformed the Toyota recall they blamed it on the cupping of my tires. Mind you to which they have been the only ones to rotate them. Needless to say the suv still has a vibration and my fluids are still low. This is after it was take back for them to review. More
The very patient employees we worked with, while seeking a new car, were kind, helpful, knowledgeable, informative & reassuring. We did purchase a lovely 2026 Toyota Sequoia, and we’re grateful for their as a new car, were kind, helpful, knowledgeable, informative & reassuring. We did purchase a lovely 2026 Toyota Sequoia, and we’re grateful for their assistance in the process. More
All employees were very kind and accommodating. Enjoyed a stress free and low pressure buying experience. Levi was great to work with!! He thoroughly explained features of my new Toyota and ma Enjoyed a stress free and low pressure buying experience. Levi was great to work with!! He thoroughly explained features of my new Toyota and made the buying process stress free. More

