Victory Toyota Charleston
Charleston, WV
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Got scammed on a package deal I selected for my car and had to pay for an oil change and tire rotation that was supposed to be free till 60,000 miles so now I’m thinking about getting a lawyer and sueing f had to pay for an oil change and tire rotation that was supposed to be free till 60,000 miles so now I’m thinking about getting a lawyer and sueing for way more then what a free oil change would’ve cost like I was supposed to get More
I have been a customer at this Toyota dealership for over 15 years. The mechanics provide excellent service. Burks and Carrie are FANTASTIC and always treat me with care and respect. Unfortunately, now, when 15 years. The mechanics provide excellent service. Burks and Carrie are FANTASTIC and always treat me with care and respect. Unfortunately, now, when I call to set up a service appointment, someone different has been answering. She was popping gum and ducking on hard candy, was rude. Put me on hold another time for 10 minutes (I hung up eventually). I finally complained in person and found out I was talking to someone at a CALL CENTER OUT OF STATE! More
My sales representative Kaitlyn was outstanding! I am not easy to work with. I commend her on her professional work. She was not pushy she answered all my questions. She was prompt in answering all I am not easy to work with. I commend her on her professional work. She was not pushy she answered all my questions. She was prompt in answering all my questions. I cannot state enough how grateful I am that she was my representative. I also want to commend my financial representative he was very knowledgeable and helpful in explaining to me all of my financial questions. I really was amazed at how easy and stress free my process was. More
They was extremely helpful. The salesman that I have he was excellent. He helped me with all my set up and everything. I really appreciate the job that they did for me. The salesman that I have he was excellent. He helped me with all my set up and everything. I really appreciate the job that they did for me. More

