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Victory Toyota Charleston

Charleston, WV

4.7
269 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 269 reviews

July 24, 2025

Everyone was nice and helpful with any questions. It was a pleasure dealing with them.. More

by nancylg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Meiinkef
July 24, 2025

I would’ve liked for someone to have shown us the vehicle and setup once it arrived. They handed us the keys and that was it. No walk around, no help setting up Bluetooth, our devices, nothing. More

by jspaun0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan was the sales woman.
July 16, 2025

Couldn’t ask for a better experience. Easy in and out even with an engine replacement. More

by LRBRYSON67
Recommend Dealer
Yes
Employees Worked With
Everyone involved was extremely supportive
July 16, 2025

Staff very helpful and nice. Dealership clean has great amenities. Scheduled my appointment within a week. Overall great! More

by LORI.PALMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know name
July 13, 2025

Excellent customer service. Loved the video. They were very kind and through. Thank you for the great service More

by JSYPOLTFNP
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
July 13, 2025

I chose to come because of previous experience with the salesperson & the particular vehicle. I did not like the multiple messages from the GM trying to schedule me in. More

by GREG_SWISHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker, Cole Ballard
July 13, 2025

Everything was great. Friendly staff and a very clean dealership area. Service center is easy to get in and out of and everyone is friendly and helpful More

by Caseysaunders
Recommend Dealer
Yes
July 07, 2025

Rob was exceptional. Looking forward to seeing him soon for another purchase. He was very informative More

by goodhopepastor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob
July 07, 2025

Super service. Rob was not pushy and was very informative. Got just what I wanted. More

by goodhopepastor
Recommend Dealer
Yes
Employees Worked With
Rob
July 01, 2025

Kaitlyn in sales was excellent. Not pushy and highly knowledge able. She was top notch. More

by TODDJORDAN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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