Victory Toyota Charleston

Had to bring my RAV4 in for a repair. I didn’t have an appointment but they took my vehicle in. They had to order the part when I told them I needed my vehicle sooner they found a part ab I didn’t have an appointment but they took my vehicle in. They had to order the part when I told them I needed my vehicle sooner they found a part about 50 miles away. They sent their driver Robert (who is their courtesy driver) and a pleasure to ride with) to get the part. They had it fixed and had me back on the road by 4pm! I fully recommend Victory Toyota (formerly Ball Toyota)! More

Price for installing engine and cabin air filters is ridiculous after spending $100 for service. ridiculous after spending $100 for service. More

Our salesman, Nathaniel, was very professional and should be counted as an asset to your dealership. be counted as an asset to your dealership. More

Every one is very nice and knowledgeable. Service department is fast and courteous as well. Service department is fast and courteous as well. More

Friendly service informed staff veery helpful I am sure I will return in the future will return in the future More

People were very polite and helpful. They took me right in. Nice area to wait. They took me right in. Nice area to wait. More

Paid for tire rotation which they did not perform - maker me wonder whether the other tasks I requested were actually done? New owners - can this dealership be trusted? me wonder whether the other tasks I requested were actually done? New owners - can this dealership be trusted? More

Friendly service, very thorough in explaining things. Kaytlin is a sweetheart. Was well taken care of. Kaytlin is a sweetheart. Was well taken care of. More

I waited for 1:40 for my RAV4. I looked outside where they parked the finished car and it was there. It was behind a truck which tells me it had been finished for a while. I went t I looked outside where they parked the finished car and it was there. It was behind a truck which tells me it had been finished for a while. I went to ask and they said yours is done. No one came to tell me it was done. I feel like I had to set there too long for what I had done. This has never happened before. This should be addressed. This was for 5,000 mile check up. More

I went in not really sure I was going to trade in but was offered a great deal on my 2020 RAV 4 so I decided to do a deal. I love the color (red) and is it an upgrade from my last one. offered a great deal on my 2020 RAV 4 so I decided to do a deal. I love the color (red) and is it an upgrade from my last one. More