Back

Victory Toyota Highlands

Triadelphia, WV

4.6
220 Reviews
Contact Dealership

55 Robinson Dr.

Triadelphia, WV

26059

Directions

Filter Reviews by Keyword

By Type

Showing 220 reviews

May 19, 2026

I do wanna include this in my review that the sales team was amazing but unfortunately management and maintenance absolutely disgusting i bought a truck off them. Have droven it less than four thousand mile More

by 1985musgrave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vinny Costain
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Victory Toyota Highlands responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Vinny Costain General Manager vinny.costain@victoryhighlands.com

May 05, 2026

Prompt service and good advice for the service of my car. Clean waiting area.,Friendly service More

by Linda.king1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny in service
May 06, 2026 -

Victory Toyota Highlands responded

Thanks, Linda, for sharing about your experience with Victory Toyota Highlands. We appreciate your business and hope to see you again soon! Vinny Costain General Manager vinny.costain@victoryhighlands.com

May 04, 2026

Fast service, did excellent job staying touch and keeping updates when the vehicle would be finished. More

by chrisjrudnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ McCroskey
May 04, 2026 -

Victory Toyota Highlands responded

Thank you for the five-star rating. We’re glad our team kept you informed and completed service quickly on your Toyota Tundra. We look forward to helping you again. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 28, 2026

Dealership is always pleasant to deal with. I have had repeated issues with a check engine light, and they have tried their best, but Toyota cannot solve the issue. 2023 Tacoma. More

by BOLDRICK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Victory Toyota Highlands responded

Thank you for sharing your experience with us. We truly appreciate your feedback and your business. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 14, 2026

From the moment we walked in, we were welcomed by Ryan. He was so knowledgeable and kind. Had exactly what we were looking for. After our test drive, we were sold on our 2026 Toyota Highlander Platinum Hy More

by NMSPENCER3859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bachman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Victory Toyota Highlands responded

Thank you for sharing this positive feedback. We’re delighted Ryan’s welcoming attitude and expertise helped you find the perfect fit. Enjoy your new 2026 Toyota Highlander Platinum Hybrid and thank you for recommending our team. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 14, 2026

Best salesman easy to deal with. Treats customers with upmost respect. Been dealing up there for 20 plus years even before you guys came into picture. I can see how your company goes More

by SSTOPSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Victory Toyota Highlands responded

Thank you for your continued loyalty over the past 20 years. We’re delighted our sales team treated you with respect and made each visit welcoming. Enjoy your new Toyota Tundra Hybrid and let us know whenever you have questions. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 07, 2026

Fast, friendly service that I can trust. Easy appointment, comfortable waiting area. They will recommend things that need done. More

by ARLEYMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Victory Toyota Highlands responded

Thank you for noting the fast, friendly service and easy scheduling for your Toyota. We’re glad the waiting area met your expectations and that Vinny could recommend what needs attention. We look forward to assisting you again. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 07, 2026

Excellent customer service- Beyond my expectations . Tracey Franks is a true asset as she went well beyond to earn my business More

by WVGAL44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Franks & Corey
Apr 07, 2026 -

Victory Toyota Highlands responded

We’re thrilled our team went beyond your expectations to earn your business. Thank you for choosing the Toyota Tacoma Hybrid and congratulations on your new Tacoma. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 05, 2026

As soon as my wife and I got out of our car to start looking at Tundras, William was there to greet us and show us all the different options and vehicles available on the lot. He was very helpful in th More

by WES19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Victory Toyota Highlands responded

Thank you for taking the time to share your feedback. William enjoyed guiding you through the Toyota Tundra Hybrid selection and ensuring the process was friendly and efficient. We hope you enjoy every moment behind the wheel of your new Tundra Hybrid. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 02, 2026

Very professional staff. Very helpful and knowledgeable. Dealership is also very clean and comfortable. Totally satisfied with my experience. More

by WVTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Victory Toyota Highlands responded

It’s wonderful to hear our team delivered professional and knowledgeable service for your Toyota Tundra Hybrid. We’re glad you found the facility clean and comfortable. Thank you for trusting us with your vehicle and for sharing your satisfaction. Vinny Costain General Manager vinny.costain@victoryhighlands.com

1
...