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Victory Toyota Highlands

Triadelphia, WV

Overview
Employees
Reviews
Vehicles
4.6
248 Reviews
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55 Robinson Dr.

Triadelphia, WV

26059

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Showing 248 reviews

September 10, 2026

Darnell was excellent to work with. He was friendly and professional. It was my best buying experience. More

by otts43
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bachman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2026 -

Victory Toyota Highlands responded

Your praise of Darnell’s welcoming approach and expertise during your purchase of the Lexus RX 350 means a lot to our team. Thank you for your five-star rating and for sharing such positive feedback. Vinny Costain vinny.costain@victoryhighlands.com

September 10, 2026

Fast friendly professional assistance and repairs completed correctly. Excellent customer service and communication of next steps More

by LORIEMULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2026 -

Victory Toyota Highlands responded

Your note about receiving speedy, courteous support and clear guidance on next steps highlights our commitment to transparent communication. Knowing that the repairs on your Toyota Tundra were handled properly is truly rewarding for our service team. Vinny Costain vinny.costain@victoryhighlands.com

September 07, 2026

While navigating a massive recent personal loss, I found myself in need of a new vehicle. After talking it through with William Clegg, I narrowed down what would work for me, and not only did he give me som More

by AJSCHWAB323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Victory Toyota Highlands responded

Our team, especially William, is pleased we could help you find the right Toyota Tacoma Hybrid and finalize your purchase smoothly. Hearing that our kindness and respect made a difference during such a difficult time means a lot to us. Vinny Costain vinny.costain@victoryhighlands.com

September 07, 2026

Will was excellent to work with. He was very knowledgeable and personable. We purchased a new Highlander Hybrid so, therefore, we haven't had it in for service. More

by JSMCCULLEYY
Recommend Dealer
Yes
Employees Worked With
William Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Victory Toyota Highlands responded

Your praise for William’s knowledge and personable approach underscores the welcoming experience we aim to deliver. We’re delighted you chose a new Highlander Hybrid and look forward to supporting your needs whenever you bring it in for service. Vinny Costain vinny.costain@victoryhighlands.com

September 06, 2026

Doug was amazing to work with! Great car buying experience! Definitely recommend Victory Toyota Highlands! More

by TERYNSEPPALA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 06, 2026 -

Victory Toyota Highlands responded

Knowing that Douglas made your purchase experience feel seamless is wonderful to hear. Thank you for recommending us, and congratulations on your new Toyota Highlander! Vinny Costain vinny.costain@victoryhighlands.com

September 04, 2026

I have had great experiences with this dealership in the past. However, this specific experience was terrible all around! More

by Steveandjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 04, 2026

I rely on my 2013 Tundra with high mileage for travel and Victory Toyota has been very accommodating in quick service turnaround. More

by russmail86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Favor
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Sep 04, 2026 -

Victory Toyota Highlands responded

Hearing that our quick turnaround keeps your 2013 Tundra dependable for travel means a lot to our service team. Thank you for trusting our service department with your Tundra. Vinny Costain vinny.costain@victoryhighlands.com

September 01, 2026

Got me in quickly for a repair that I couldn't wait for. Great communication and service. More

by MICHAELSTAUVER
Recommend Dealer
Yes
Employees Worked With
CJ
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Sep 01, 2026 -

Victory Toyota Highlands responded

Knowing our prompt turnaround and clear communication met your expectations is rewarding. Our service team is pleased we could get your Volkswagen Taos in quickly and keep you informed every step of the way. Vinny Costain vinny.costain@victoryhighlands.com

August 24, 2026

Good luck good tone fog stuff why do you need fifteen words excellent great service people More

by JDOUGHERTYIMEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 24, 2026 -

Victory Toyota Highlands responded

We’re glad our service team provided excellent care for your Toyota Sienna. Knowing you found everything great means a lot to us. Vinny Costain General Manager vinny.costain@victoryhighlands.com

August 24, 2026

Extremely prompt and courteous. Wait was not very long. We were greeted and waited on promptly More

by HOLLER210
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 24, 2026 -

Victory Toyota Highlands responded

We’re glad your wait was short and that our service felt prompt and courteous. Knowing you felt welcomed and that your RAV4 Hybrid service didn’t keep you waiting means a lot to our service team. Vinny Costain General Manager vinny.costain@victoryhighlands.com

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