Victory Toyota Highlands
Triadelphia, WV
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Showing 248 reviews
Alex the advisor did excellent service , got me a ride to work and pick me up at the end of my shift , even if no loaners are available I am happy with this . Plus my Tacoma with the ac compressor clutch fix work and pick me up at the end of my shift , even if no loaners are available I am happy with this . Plus my Tacoma with the ac compressor clutch fixed my chirp noise and my ac blows even better cold air and keeps the clutch engage like it is suppose to , very pleased with the service department ! 5 starts! More
It was great from beginning to end. This is the 11th vehicle between Jim Robinson & Victory Toyota that I've purchased, all from salesman Ryan. This is the 11th vehicle between Jim Robinson & Victory Toyota that I've purchased, all from salesman Ryan. More
Very informative , friendly & helpful. Very helpful and courteous , would highly recommend them for vehicle purchase. Very helpful and courteous , would highly recommend them for vehicle purchase. More
Service advisors are top notch, friendly, courteous and knowledgeable and always a pleasure to work with on scheduling service. Auto technician Rich is awesome as well. knowledgeable and always a pleasure to work with on scheduling service. Auto technician Rich is awesome as well. More
Took over three hours for a tire rotation and oil change. Ever since Victory took over service has been atrocious. It’s to the point I am driving over 30 minutes away for maintenance on my car because of how Ever since Victory took over service has been atrocious. It’s to the point I am driving over 30 minutes away for maintenance on my car because of how awful dealing with Victory has been. Since Victory took over, I have had one slightly positive interaction compared to the impeccable service I received while the dealership was owned by Jim Robinson. More
Doug is the best salesman to work with when getting a vehicle. He listens to what you want and what you need. Then finds you the Toyota that works best for your wants and needs. He does not try to sel vehicle. He listens to what you want and what you need. Then finds you the Toyota that works best for your wants and needs. He does not try to sell you something you don't want and need. Doug is very kind and was patient with the questions I had throughout the whole process. I will definitely be working with Doug the next time I need a new Toyota. More
I do wanna include this in my review that the sales team was amazing but unfortunately management and maintenance absolutely disgusting i bought a truck off them. Have droven it less than four thousand mile was amazing but unfortunately management and maintenance absolutely disgusting i bought a truck off them. Have droven it less than four thousand miles in an approximate ten month period tires are try rotting badly in my opinion reached out i was told there's nothing they can do for me basically your problem now, this vehicle hasn't even made it to its first oil change.And already.I've got to go buy a couple thousand dollars worth of tires so when you're considering buying a car from these guys, this is the customer service you will get More
Prompt service and good advice for the service of my car. Clean waiting area.,Friendly service Clean waiting area.,Friendly service More
