Victory Toyota

My biggest pet peeve is being held up at a car dealership for the day just trying to buy a car. Victory Toyota was the complete opposite. I found the car I wanted online, gave them my details ahead of time, for the day just trying to buy a car. Victory Toyota was the complete opposite. I found the car I wanted online, gave them my details ahead of time, and when I arrived at the dealership, they had me in and out under an hour. I was impressed and thankful for the quick, straightforward service. I would highly recommend Victory Toyota. If you’re busy with life and don’t like wasting time at a dealership, they’ll accommodate your needs and get you on your way! More

Excellent,trustworthy,professional service at all times. I recommend this dealer to all my friends. I recommend this dealer to all my friends. More

He scheduled a recall service job on 8/12 for the following morning. After I dropped the car off on 8/13 & walked home, he called me 30 minutes later & said they couldn't do the service as they didn' following morning. After I dropped the car off on 8/13 & walked home, he called me 30 minutes later & said they couldn't do the service as they didn't have the part! So I had to walk back and get the car. This should NEVER happen! The dealership should compensate by giving me a free oil change service or something greater for wasting my time! More

I had all my professional networking tools in the back of the truck and they were stolen. The dealership said that they would look at the camera so they could get visual evidence that somebody took my backpa the truck and they were stolen. The dealership said that they would look at the camera so they could get visual evidence that somebody took my backpack with all the networking tools out and the camera was out conveniently so not only did they protect my belongings and my vehicle but they conveniently made it so that I couldn’t have my money returned and then they charged me $2000 for a repair More

I bring my RAV4 here for service all the time. I recently got my front brakes redone back in the spring, but I was off work all summer and barely drove my car. I quickly noticed that the front bra I recently got my front brakes redone back in the spring, but I was off work all summer and barely drove my car. I quickly noticed that the front brakes were making an awful squealing sound despite giving them time to break in. I had to return my car last Saturday to have the “corrosion” cleaned off the rotors because whoever had installed the pads misaligned them and cause them to get water inside. I have since driven my car another couple hundred miles, and the brakes are continuing to screech despite giving them time to break in. I don’t understand why this is so difficult to remedy, but I’m getting really frustrated. More

friendly & took care of the car update knows what he's doing & explain information about the car. I love the car loaner than Uber. I hate uber doing & explain information about the car. I love the car loaner than Uber. I hate uber More

Service Associate was understanding and did a nice job. Work done in timely manner and at a cost I could handle Work done in timely manner and at a cost I could handle More

Good work / thump ups. Yes yes yes yes yes yes yes good service on tacoma Yes yes yes yes yes yes yes good service on tacoma More

Excellent customer service and the car service itself. Always explained the process detail and they will help you how to manage the service, fit with your budget. They gave a loaner car due to the service Always explained the process detail and they will help you how to manage the service, fit with your budget. They gave a loaner car due to the service was long. Love Victory Toyota. I bought my cars and always do the maintenance (service) in here. The coffee and snacks help, too :) More

He always describes in detail what is getting done and how long the service will take. If something changes or comes up during service, he's always really good about communicating. If I ever have any ques how long the service will take. If something changes or comes up during service, he's always really good about communicating. If I ever have any questions or concerns, he's really good at answering everything for me. More