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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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October 06, 2018
routine maintenance appointment Excellent service as usual at my 20,000 mile service appointment. Service was done in a timely manner. Car was ready to be picked up when I was told i Excellent service as usual at my 20,000 mile service appointment. Service was done in a timely manner. Car was ready to be picked up when I was told it would be. More
by franhoots
Verified CustomerEmployees Worked With
Sarah Byrne
October 06, 2018
Quick and thorough This is by far the best service dept in the city. I would never consider going’anywh else. The people make the departments and at metro, they are the This is by far the best service dept in the city. I would never consider going’anywh else. The people make the departments and at metro, they are the best. More
by Schmiti
Employees Worked With
October 05, 2018
Quick and efficient I drove up and was entered into the bay immediately. A service tech came up immediately and took my information. I was than showed to the waiting room I drove up and was entered into the bay immediately. A service tech came up immediately and took my information. I was than showed to the waiting room. A tech came out when the service was complete and explained everything and I was out of there. Quick, easy and painless. More
by lespinal
Employees Worked With
October 04, 2018
Great Service Every time I visit Metro Toyota, Brook Park, OH for maintenance on my Toyota Corolla I am given great service. Once an appointment has been establis Every time I visit Metro Toyota, Brook Park, OH for maintenance on my Toyota Corolla I am given great service. Once an appointment has been established it is a smooth transaction from start to finish. More
by Sandy
Employees Worked With
October 04, 2018
Always dependable This is the only place service has been performed since I purchased my vechicle. I feel confident that all the work completed is correct. My experienc This is the only place service has been performed since I purchased my vechicle. I feel confident that all the work completed is correct. My experience has been positive. More
by TERRYRUGS7175
Employees Worked With
October 04, 2018
Tire transducer not defective I brought my 2010 camary in for an oil change and to check the tires since I was getting a low Air warning on the dash. Oil change went well but th I brought my 2010 camary in for an oil change and to check the tires since I was getting a low Air warning on the dash. Oil change went well but the low warning on Air Pressure was not diagnose correctly. The mechanic indicated that the pressure was about 29 psi but he could not add any air to the tire stem and indicated that the transducer in the tire was defective. The service rep indicated that would cost about $200 to replace. I did not have it replaced but did take it to another shop that I go to and they had no problem pumping the tire up to spec which cleared the warning light. I am very disappointed in the dealership and apparently your training. I just purchase a new Avalon several months ago and moved to your facility over another one that is much closer to me because they also misdiagnosed a AC problem and wanted to replace my AC Compressor for over $1600 !!! Here again I took it apon myself to double check it . No problem it only needed a little more Freon and it is still running strong one year later. Because of that I moved to your Dealership. Now I have not much faith in your Mechanics as well as how they are trained. Not sure if I will take my 2010 back to you for future repair. . More
by PATENAONE
Employees Worked With
Maggie Colan
October 03, 2018
Great service! I brought the car into Metro Toyota because one of the lights on the dash was telling me there was a problem. They dealt with it efficiently and effe I brought the car into Metro Toyota because one of the lights on the dash was telling me there was a problem. They dealt with it efficiently and effectively. Great service! More
by SL
October 03, 2018
Wonderful employees and service I have dealt with this dealership for 20 years and the service has always been consistent and I would definitely recommend Metro Toyota to everyone. I have dealt with this dealership for 20 years and the service has always been consistent and I would definitely recommend Metro Toyota to everyone. More
by CAROL47G
Employees Worked With
Most names are not familiar
October 03, 2018
METRO TOYOTA SERVICE 2018OCT02 On October 02, 2018, needed a quick appointment when attempting to change the License Plates on our RAV4 and the top of the bolts broke off. Quickly On October 02, 2018, needed a quick appointment when attempting to change the License Plates on our RAV4 and the top of the bolts broke off. Quickly calling Metro Toyota Service Department, Robin arranged to get me right in. All the staff was courteous and efficient from start to finish. More
by PANTAZOGLOUE
Employees Worked With
October 02, 2018
Fabulous as always! I have been purchasing and leasing vehicles from Metro Toyota for years (don't want to admit how long. I leased a used Lexus a few years ago (still T I have been purchasing and leasing vehicles from Metro Toyota for years (don't want to admit how long. I leased a used Lexus a few years ago (still Toyota family) but continue to service it at Metro Toyota for the quality of their service department and the better pricing than the Lexus dealers. They always know what needs fixing, and only fix what needs fixing and don't ever try to sell you on things you don't need. In two words, Honesty and Integrity, is what I love about Metro Toyota. That is why I live up to their tag line and always send my friends to Metro! More
by MetroToyota's#1Fan
